Concept: An oddly named online casino offering a wide range of entertainment with a focus on slots and sports
Special Features: Progressive jackpots, slot of the week, live sports
License: Lapalingo Casino is licensed in Malta and Curaçao
Games: Slots, live casino, sportsbook, live sportsbook
Currency: Accepts deposits in Euro
Established in 2015, Lapalingo Casino is dual registered in both Malta and Curaçao. I chucked the name into Google Translate hoping to provide you readers with an explanation for the strange name, but nothing was forthcoming. Despite it sounding more like language learning app than a casino, I decided to forage ahead with the more crucial aspects of the site.
First impressions of the site were that it was well-designed, with a very professional sheen to it. The language is clean and clear, but it was the number of airline themed puns that threw me somewhat. Navigation was made quick and simple, with everything on offer neatly labeled. So, what happens when you dive deeper? Let’s find out.
Online casino players are a little spoiled when it comes to welcome bonuses, and handing out free money to new players has become the industry standard. As bonuses go, Lapalingo Casino is making a fairly generous offer, giving players the opportunity to take home up to €500 with 20 Free Spins on the ever popular Starburst slot thrown in on top.
This more than you get with a lot of other casinos, but you always need to take those pesky terms and conditions into consideration. In this case they’re also better than you expect, requiring players to deposit a minimum of €10 to qualify, and asking that they wager the bonus 15 times over before any bonus winnings can be withdrawn. If this sounds good to you, all you need to do next is visit the site, register for free and use the bonus code ‘WELCOME’ at the deposit stage.
Any negatives? Yes, a couple, but unfortunately these seem to crop up with every online casino. You won’t be able to meet the wagering requirements with full flexibility as the Lapalingo limits you to a maximum bet of €5.00 per bet/game round or €0.50 per bet line. They also reserve the right to deny your withdrawal request if you fail their ‘internal audit’. There’s no mention of a timeframe within which the player must meet the requirements, which means it’s probably an open target, and that’s very good news indeed.
Slots and sports. You’ll find plenty of those at Lapalingo Casino, as well as a smattering of live table games. Lapalingo Casino boasts over 700 video slots as well as classic 3 and 5 reel slots, a good deal of progressive jackpots and several video poker games. The slots come in all shapes and sizes, featuring some of the latest and greatest from all the top developers. Many of these even offer players to opportunity to bag over 5,000 x the stake, making Lapalingo’s game portfolio a veritable vortex of opportunity. But if high volatility is too hot for you blood, you can opt for a slower pace at the click of a button. The selection of top quality slots come from the likes of Bally, Betsoft, Microgaming and iSoftBet.
Into table games? Then head over to the Live Casino, powered by Evolution Gaming. The only issue here is that unless you only want to play standard Blackjack, Roulette and Baccarat you’ll be disappointed. I’m sure the selection will grow with time but it’s currently a little bit sparse. As we already mentioned, Lapalingo definitely runs with a focus on slots and sports, so much so that everything else feels a little bit like an afterthought.
But let’s not end this section on a negative. The mobile casino is compatible with most of the most popular devices on the market, so you can take Lapalingo Casino with you everywhere you go. All games are also available in demo mode, so you can spend some time trying a few out before making your final choice.
Lapalingo Casino only accepts Euro as currency, which rather puts a dent in things for CAD-earning Canadians. This does mean there’s almost always an extra currency withdrawal fee when you withdraw with a credit card or e-wallet, but deposits are always free.
Lapalingo is very transparent about this and you can see a list of these on the site’s payment section. Conversion fees aside, the site does offer all the standard deposit and withdrawal methods, so if you did decide you could live with the fees, you won’t struggle to find a method that works for you.
It’s always better to try and use the same provider for both deposits and withdrawals. As we mentioned above, Lapalingo’s minimum deposit and withdrawal amount sits at €10, making it accessible even to those without big budgets. Before you can withdraw you’ll need to go though a verification phase which takes about 3 days. The site lists withdrawals as being processed in anything from 1 to 3 working days, depending on which method you choose.
And while you’re waiting for your funds to make it back into your bank account or wallet, you can rest easy know that the casino uses the latest SSL/TSL encryption technology. This means your information, as well as your cash, is processed and stored securely, keeping out even the worst of troublemakers.
You can get help in 8 languages, including English, but you won’t be able to get it round the clock. Live chat is available, but only between the hours of 9 AM and 11 PM CET, making life difficult for players who are awake outside that timezone. Alternatively, players can drop support an email using an online form or have a scroll through the FAQs, which don’t appear to be all that robust. Overall, I would say Lapalingo Casino is leaning toward the low end of the scale when it comes to customer satisfaction.
Players who enjoy table games will be disappointed with Lapalingo Casino as these are only available in the live casino section, and even then it’s limited to just three options. This is a great place to hang out for a few hours if sports and slots are your thing, otherwise I suggest you skate right past this one. Canadians might also have a tough time getting through to customer support without waiting a while.
The honest truth? While this casino welcomes Canadian players, there are better options for players from our neck of the woods. The fact that CAD isn’t accepted unconverted will cause fees to be unnecessarily incurred. There are plenty of other equally decent online casinos that accept Canadian Dollars straight up with no fuss.
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