Playfrank Casino launched around the end of 2014 and has been making quite a lot of noise since then. The face of Playfrank is ‘Frank', a guy who won a mega jackpot slot in 2012 and decided to use the money to open his own casino. He doesn't appear anywhere in the casino, but his little helpers do.
Playfrank Casino is powered by EveryMatrix Software Limited, a company operating in Malta. Just like other EveryMatrix online casinos, Playfrank Casino is licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission. This means the casino's offers are open to most Northern European countries and to the United Kingdom. But what does Playfrank Casino offer Canadian players? That's what we here to find out.
Playfrank Casino: What You Need to Know
Concept: Playfrank Casino’s theme isn’t too complicated: it’s fresh and clean. The main feature are the little blue minions everywhere. They make navigating the online casino a bonus entertainment factor. Special Features: Blue minions, a loyalty program, and a weekly bonus system. License: Licensed and regulated by the MGA and UK Gambling Commission. Games: Video slots, progressive jackpot slots, table games and live casino from the Stars Group, NextGen, Thunderkick, Quickspin, NYX Gaming, Endorphina, Betsoft, Play’n GO, Microgaming. Welcome Bonus: $300 + 200 free spins over the first three deposits
Playfrank Casino has a generous welcome offer. If you click through to the casino right now, you’ll see that the first three deposits come with a total of 200 free spins. Here’s the catch: you can only play them on the NetEnt Starburst slot. As you probably know, NetEnt withdrew all its games from Canada in 2016. This effectively means that all the free spins you’re going to get from the welcome bonus are useless. BUT! We asked Playfrank Casino about this directly and turns out, Canadian players can use the free spins on the Grim Muerto slot from Play’n GO instead. Isn’t that great?! The first deposit is a 100% match-up bonus up to $100. The second bonus is a 50% match-up bonus up to $200. The third bonus just consists of free spins, a total of of 100 free spins.
100% bonus up to $100
50 free spins
50% bonus up to $200
50 free spins
100 free spins
As you can see, the welcome bonus is extremely profitable for Canadian players because you can get a grand total of up to $300 in bonus money, and 200 free spins as well. For more information about welcome bonus wagering requirements, check out the below section. Aside from a welcome bonus for the first three deposits, Playfrank Casino players also get to benefit from a loyalty program. The more you play with them, the more perks you get for your efforts.
Playfrank Casino doesn’t disappoint when it comes to game selection. Its list of software providers includes: Thunderkick, Quickspin, NYX Gaming, Betsoft, Play’n GO and Microgaming. All very acclaimed and respected developers. These gaming companies bring with them a host of slot games, table games, jackpots and live casino that can be enjoyed by Canadian players. Playfrank Casino works on mobile devices, all you have to do is open up the site on your phone or tablet’s browser. Honestly, we’ve seen better mobile casinos than this. It definitely looks better on tablets than on phones.
We found quite a few of our favorite slots in Playfrank’s lobby. From Microgaming there’s the Game of Thrones slot, the Hot as Hades slot and the Pistoleras slot. NYX Gaming, which houses other software developers like Thunderkick, Amaya and NextGen, provides Playfrank Casino with slots like Well of Wonders, Justice League and A Dragon’s Story. Playfrank Casino doesn’t let us down when it came to the Quickspin selection, known for their high quality graphics. We found The Three Musketeers, Jewel Blast, and Royal Frog slots among many others of their slots. We’re happy to report that Playfrank keeps itself up to date with the latest slot releases. A lot of the newer slots around were spotted in their lobby. For slot-lovers, this is an important factor of an online casino.
Playfrank Casino is primarily an online casino focused on increasing its gaming portfolio. Which is why weren’t surprised to see that they have an impressive range of table games. Not every online casino has this many, so we’re glad to see that Playfrank does. Just to give you an idea, they have many versions of: roulette, blackjack, baccarat, Texas hold ‘em, poker, punto bianco – you get the idea. If you’re a big fan of table games, you’d do well in giving Playfrank Casino a look-over. Playfrank Casino’s live casino is completely powered by Evolution Gaming. Evolution Gaming is behind a lot of online casinos’ live casino games, and understandably so. It’s built a reputation on fast and high-definition connections, and great quality live-dealing. Those players who prefer live casino because of the human-socialization factor have very likely come across Evolution Gaming before. Playfrank Casino has a generous selection of slots, jackpot slots, table games and live casino like we’ve said before. It’s true that fans of scratch cards and bingo will have to look elsewhere for their gaming needs, however on all other fronts Playfrank delivers.
Even though a lot of the jackpot slots on offer are NetEnt slots, at least the no. 1 progressive jackpot slot in the world from Microgaming also features: Mega Moolah. There’s a reason why this jackpot is called the millionaire-maker.
In the cashier section of any online casino, you’ll find a list of their offered banking options. Playfrank Casino have a decent selection, and while we’re going to list them down here – make sure to read up on the different limitations that go with different methods. Remember, sometimes you might get taxed depending on your banking option. It could even influence deposit and withdrawal time. That said, Playfrank Casino has the following services for its players:
As you can see, Canadian players can choose from credit/debit card payments, E-Wallet payments, bank transfers and instant banking. Whatever your preferred method of payment, you can take your pick from these. If you want to learn more about them, make sure to check out the ‘Deposit’ section on the main page of the website. It’s also good to point out that Playfrank Casino uses SSL encryption technology. This is the same level of security that most financial institutions, like banks, use to protect their customers’ private information. Your money is definitely safe with SSL encryption.
The wagering requirement on free spins is 40x, meaning all winnings from free spins have to be played through 40x before they can be withdrawn. When it comes to the money bonus, the wagering requirement is 35x the amount of the deposit and bonus combined. The minimum deposit is $20, and there is no maximum payout limitation. Depositing with Neteller or Skrill makes you ineligible for the welcome bonus. As with most online casinos, not all the casino games contribute towards the wagering requirement equally. This is how it’s split up for Playfrank Casino:
Video Slots: 100%
All games under the “classic slots”: 50%
All Tables games, Video Poker, Other games, Jackpot Games and Live Casino: 0%
Certain slots are excluded even from these requirements, so heads up on that. You can read up on the full terms and conditions here.
Customer support is another crucial part of an online casino’s profile. Friendly, quick to respond staff are the backbone of any noteworthy casino. The level of quality of customer support reflects how much you care about your player. After all, if your player is having issues you would want the best help for them possible. Playfrank Casino offers both live chat and email (firstname.lastname@example.org). As far as we can tell, it’s not a 24/7 live chat but the reviews on the internet say the staff are very friendly. And if you catch them outside of working hours, an email will always suffice.
We like Playfrank Casino well enough. It has a very good game selection, great banking and customer service and a fresh entertaining theme. But it’s the amazing welcome bonus that makes this online casino one of our top favorites. Even then, we’d recommend a visit even without such great offers and games, just to hang out with those cute blue minions for a while.