Casino-Mate Review

Casino-Mate Overview

Casino-Mate offers over 1600 games to choose from. They’ll also get access to a welcome bonus worth up to $1400 and 80 zero-wager free spins split over the first four deposits with the casino. Find out more about the casino by reading the below Casino-Mate review

Casino-Mate welcome offer – up to $1,400 + 80 free spins

The welcome bonus for Casino-Mate is split over the first four deposits you’ll ever make with it. We’ve broken it down in this table:

In the first deposit bonus alone, Casino-Mate will double your deposit amount. For example, if you deposit $150, the casino will give you another $150 to play with $300. In the other three deposit bonuses, the casino won’t double your deposit – but it’ll give you half its value. If you deposit the same amount of $150, the casino will give you a $75 bonus to play with $225. Total up all of the maximum bonus money that you can get, and it adds up to $1400.

All of the free spins are to be used on Second Strike, a video slot from Quickspin. It’s a fun slot with plenty of opportunities for wins. But, most importantly, all 80 free spins are wagering free. That means you don’t have to play through your winnings before being able to withdraw them.

You’ll also notice that each deposit comes with a unique bonus code. Don’t forget to input this before making that deposit, or else you won’t be granted the welcome package. Casino-Mate works on a bonus credits and cash credits system. You can convert one type into another, provided you’ve met the wagering requirements. This helps you keep better track of what you’ve spent and what requirements you’ve yet to meet.

Searching for no deposit bonuses in Canada? Our team of casino experts has compiled a list of the top no-deposit casinos in Canada.

Club Mate

Club Mate is the VIP Club present at Casino-Mate. By being loyal to the casino, showing your value to it, and being a frequent visitor who plays a lot of games, you can become a member of Club Mate. The club is invited only because it’s so exclusive and prestigious. If you misbehave, they can even kick you back out.

The perks of being a member of Club Mate include receiving exclusive promos and bonuses, having faster and larger withdrawals, and being privy to other gifts and freebies. You’ll also have your own personal VIP host, and every now and then, you’ll get a one-off VIP bonus. Basically, it’s the full royal treatment.

If you’re already a member of the casino and think you qualify as a VIP, send an email to [email protected]. The team will then review your account and your history with the casino to determine whether you meet the standards of Club Mate.

Casino-Mate games

Casino-Mate has over 600 casino games collected from Microgaming, Quickspin, Play’n GO, Betsoft and Spigo. Some of your favourite slot games are very likely to be from one or more of these providers. They’re truly at the top of the food chain when it comes to casino gaming. And best of all, they all extend their services in Canada as well.

Casino-Mate also has a lot of video poker games to choose from, which is definitely one of the richer collections we’ve seen in a while. Players can take their pick of versions of Deuces Wild, Jacks or Better, Aces and Faces, Aces and Eights, Tens or Better, and so on. The list keeps on going for a while.

The only downside of playing at this casino is that it has no live casino services. This is an issue if you’re usually into live casino gaming, like live roulette and live blackjack. However, the casino partially makes up for this with the diverse range of table games it offers. More on this below.

Betsoft is known for its amazing 3D effects when it comes to slot games. It boasts quality slots like Dr Jekyll and Mr Hyde, as well as Birds. Play’n GO is known for its different gameplay and excellent mobile games. Some popular Play’n GO titles include Leprechaun Goes to Hell, Book of Dead and Viking Runecraft. Quickspin has many of the best online slots under its name as well, like Big Bad Wolf, Mayana and Crystal Queen. Microgaming is by far the largest provider out of all these names. Some of its more recent slots over the years include Immortal Romance, Jewel Quest Riches, Thunderstruck II and Moby Dick.

The casino has a generous range of table games. Not only can players select numerous versions of roulette and blackjack. Whether you’d rather play European, American or French roulette, you can find it all here. That includes playing at higher stakes and with fewer restrictions if you want to. The same goes for blackjack.

Other table games can also be found at this casino. That includes Red Dog, pontoon, baccarat, craps, casino hold ’em, stud poker, sic bo and pai gow. If you’re a table game lover, then you’ll be more than satisfied with what you find here.

Aside from the considerable factor that live casino services are missing, Casino-Mate seems to have a decent gaming experience prepared for its players.

Casino-Mate banking options

Banking options with Casino-Mate are easy to choose from. International players have a great selection, but the most crucial thing is that Canadian players can make both deposits and withdrawals using Instadebit. We’ve created a table for you to see all your payment options displayed in front of you:

Although using Instadebit for withdrawals doesn’t provide an instant service, it’s still your best option. Visa transactions are more likely to have a transaction fee attached than Instadebit. You should still check if there is a fee for Instadebit, however.

Word on the internet is that Casino-Mate has some trouble with processing complaints when it comes to banking issues. It’s an important factor to consider before making any choices. Make sure to read all the terms and conditions and ask the casino team about the banking option you’re planning on using.

Casino-Mate wagering requirements

The wagering requirement for the welcome bonus is 50x the bonus amount. So for example, if in the first deposit you transferred $150 and got another $150 back from the casino, your play-through will be $7,500 (150 x 50). If we’re talking about the other 50% bonuses, then using the same example as above, your wagering requirements would be $3,750 (75 x 50). Basically, just remember to always calculate your wagering based on the bonus the casino gives you. It has nothing to do with what you deposit.

The other condition, aside from the 50x WR, is that you must make at least 100 bets. All of this must be completed within 30 days of first claiming the welcome bonus. If you do not complete these conditions within the allotted time, the casino reserves the right to take all your remaining bonus money and winnings made from the bonus money. It’s a harsh world we live in, my friend.

The minimum deposit you can make to activate the bonus is $20. The maximum withdrawal you can make with the bonus money is $5000. Just in case you hit that jackpot win and decide you want it all in one go.

As you know, the free spins are free from any wagering requirements. However, there is a catch. The winnings you can make from the free spins are capped at $200. Anything above this amount will be claimed by the casino.

All casinos have different rules as to what games fulfill what percentage of the wagering requirement. Below are the rules you must abide by at Casino-Mate:

• Slots, parlour games count full (100%) to wagering requirements
• All games under the “Classic Slots” tab count 75%
• All live dealer roulette and live dealer blackjack count 10%
• All live dealer baccarat and casino holdem 5%
• Table poker, all roulettes, craps, baccarat, Casino War and Sic bo count 8% to wagering requirements
• Video poker and all blackjacks count 2% to wagering requirements

Logically, you should stick to playing slots until you’ve completed your wagering requirement. Otherwise, it would take you way longer than a month to complete the play-through amount.

Casino-Mate customer support

When it comes to customer support, Casino-Mate has a solid range of options for players to get in touch. You can either do this through live chat, through email or through telephone. The advantage of this casino’s customer care is that it’s open 24/7. You don’t have to worry about time zones and weird timing.

Before reaching out to the team personally, make sure that you go through the FAQ section. It could be that you’ll find your answer here without having to send any email or connect to live chat. If it turns out that you do need to talk to someone, you can click on the live chat button. You can also email either [email protected] or [email protected]. It depends on what you need help with.

Alternatively, you can phone on 1800 006 285, or 1877 2801 537. It’s not toll-free, however. So we wouldn’t recommend using this method unless you’re really out of other options.