Casino-Mate

About Casino

Casino-Mate is brought to you by Jacked Affiliates, the same guys behind House of Jack. Casino-Mate has been around for a while, and is predominantly a Microgaming casino. But, extremely luckily for Canadian players, it also provides games from Betsoft, Quickspin, Play’n GO and Spigo. In short, some of the best names around for CA players. Members of this online casino will have over 600 games to choose from. They’ll also get access to a welcome bonus worth up to $1400 and 80 zero wager free spins split over the first four deposits with the casino. Find out more about the casino by reading the below Casino-Mate review.

Our one main issue with Casino-Mate is that we cannot find any trace of a license on their site. Other reviews claim that they’re licensed by both the MGA and UKGC, the two most reputable regulating bodies in gambling. However, we can’t find any evidence of this. We’re still waiting on a reply from the casino about this. But, until you see a license, don’t trust it.

Casino-Mate – Games

Casino-Mate has over 600 games collected from Microgaming, Quickspin, Play’n GO, Betsoft and Spigo. Some of your favorite slot games are very likely to be from one or more of these providers. They’re truly at the top of the food-chain when it comes to casino gaming. And best of all, they all extend their services in Canada as well.

Casino-Mate also has a lot of video poker game to choose from, definitely one of the richer collection we’ve seen in a while. Players can take their pick of versions of Deuces Wild, Jacks or Better, Aces and Faces, Aces and Eights, Tens or Better, and so on. The list keeps on going for a while.

The only down-side of playing at this casino is that it has no live casino services. This is an issue if you’re usually into live casino gaming, like live roulette and live blackjack. However, the casino does partially make up for this by the diverse range of table games they offer. More on this below.

Betsoft is known for its amazing 3D effects when it comes to slot games. It boasts quality slots like Dr Jekyll and Mr Hyde, and Birds. Play’n GO is known for its different gameplay and excellent mobile games. Some popular Play’n GO titles include Leprechaun Goes to Hell, Book of Dead and Viking Runecraft. Quickspin has many popular slots under its name as well, like Big Bad Wolf, Mayana and Crystal Queen. Microgaming is by far the largest provider out of all these names. Some of its more recent slots over the years include Immortal Romance, Jewel Quest Riches, Thunderstruck II and Moby Dick.

The casino has a generous range of table games. Not only can players select numerous versions of roulette and blackjack. Whether you’d rather play European, American or French roulette, you can find it all here. That includes playing at higher stakes and with less restrictions if you want to. The same goes for blackjack.

Other table games can also be found at this casino. That includes Red Dog, pontoon, baccarat, craps, casino hold ’em, stud poker, sic bo and pai gow. If you’re a table game lover, than you’ll be more than satisfied with what you find here.

Aside from the considerable factor that live casino services are missing, Casino-Mate seems to have a decent gaming experience prepared for its players.

Casino-Mate – Wagering Requirements

The wagering requirements for the welcome bonus is 50x the bonus amount. So for example, if in the first deposit you transferred $150 and got another $150 back from the casino, your play-through will be $7,500 (150 x 50). If we’re talking about the other 50% bonuses, then using the same example as above your wagering requirement would be $3,750 (75 x 50). Basically, just remember to always calculate your wagering based on the bonus the casino gives you. It has nothing to do with what you deposit.

The other condition, aside from the 50x WR, is that you must make at least 100 bets. All of this must be completed within 30 days of first claiming the welcome bonus. If you do not complete these conditions within the allotted time, the casino reserves the right to take all your remaining bonus money and winnings made from the bonus money. It’s a harsh world we live in, my friend.

The minimum deposit you can make and still activate the bonus is $20. The maximum withdrawal you can make with the bonus money is $5000. Just in case you hit that jackpot win and decide you want it all at one go.

As you know, the free spins are free from any wagering requirements. However, there is a catch. The winnings you can make from the free spins are capped at $200. Anything above this amount will be claimed by the casino.

All casinos have different rules as to what games fulfill what percentage of the wagering requirement. The below are the rules you must abide to at Casino-Mate:

• Slots, parlor games count full (100%) to wagering requirements
• All games under the “Classic Slots” tab count 75%
• All live dealer roulette and live dealer blackjack count 10%
• All live dealer baccarat and casino holdem 5%
• Table poker, all roulettes, craps, baccarat, Casino War and Sic bo count 8% to wagering requirements
• Video poker and all blackjacks count 2% to wagering requirements

Logically, you should stick to playing slots until you’ve complete your wagering requirement. Otherwise, it would take you way longer than a month to complete the play-through amount.

Casino-Mate – Customer Support

When it comes to customer support, Casino-Mate has a solid range of options for players to get in touch. You can either do this through live chat, through email or through telephone. The advantage to this casino’s customer care is that it’s open 24/7. You don’t have to worry about time-zones and weird timing.

Before reaching out to the team personally, make sure that you go through the FAQ section. It could be that you’ll find your answer here, without having to send any email or connect to live chat. If it turns out that you do need to talk to someone, you can click on the live chat button. You can also email on either [email protected] or [email protected]. It depends on what you need help with.

Alternatively, you can phone on 1800 006 285, or 1877 2801 537. It’s not toll-free, however. So we wouldn’t recommend using this method unless you’re really out of other options.