Chanz Casino

Chanz Casino Review

Concept: An Estonian licensed casino that’s carving a path in the social aspect of online slots

Special Features: Social Networking, Progressive Jackpots

License: Chanz Casino is licensed in Estonia

Games: Slots, table games (limited), video poker (limited)

Currency: Accepts five different currencies, including CAD

When I first heard of Chanz Casino, my first thought was ‘who came up with such a terrible name?’. But then I checked myself for early judgmental behavior and decided to focus on the less superficial aspects of what makes an online casino great.

One of these great things would be that Chanz has been around since 2015, and that staying power is always a solid indicator of solvency. And trust me, when it comes to cashing out that hard earned win, the casino’s solvency will become the most important thing.

Licensed in Estonia, the casino specializes in slots with a focus on social networking, and their mission is to do just one thing really well. Are they succeeding? Let’s find out.

Highlights

• Wide range of online slot games
• Unique social networking casino aspect
• No cap on withdrawals
• Efficient customer support

What Is the Welcome Bonus at Chanz Casino?

There’s a lot to be said about online casinos that blast you with daily promotions and cash bonus offers. But then again, there’s only so many offers you want to take advantage of and the rest can start to feel a little bit like white noise.

Chanz Casino has chosen a different route into the affections of their players, and that’s to keep things as simple and straightforward as possible.

The welcome bonus is split over your first four deposits as a combination of bonus cash and free spins. Here’s what you’ll get:

My only criticism would be that the bonus cash offers tail off after the first deposit. It would have been preferable to have the option of spending bonus money on the slots of my choosing. But hey, a bonus is a bonus.

What Games Can I Play at Chanz Casino?

As you’ve probably gathered by now, Chanz Casino is all about slots, slots, slots. You’ll find a vast selection from some of the top developers out there. From basic classics to those rammed with action-packed special features — it truly is a slot lover’s paradise.

But what if you aren’t a slot lover? Well, then you might want to skip Chanz altogether. There is a very limited selection of video poker, blackjack and roulette, and it’s a very meek selection indeed. It does make me wonder why they bothered diluting their focus for such a small side offering, but I guess we’ll never know.

Many of the slots on offer come from leading industry giants like Microgaming, so Canadians can rest easy in the knowledge their game selection will be both quality and compatible. And if you like to try before you buy, then you’ll find that most of the games offer a free demo version, so you can spin away until you’ve correctly assessed the game’s winning potential.

The website is newly built and designed to adapt to all devices, so you can enjoy playing on the clean interface without any issues. It also works across the three major operating systems: iOS, Android, and Windows.

Payment Methods at Chanz Casino

In terms of payment methods, Canadian players shouldn’t have too much trouble finding a system that works in tandem with their bank. Chanz Casino accepts Visa, MasterCard, Skrill, Trustly, and Euteller.

Chanz employs the usual methods of verification for anyone looking to deposit or withdraw, and obviously that means all players who want to venture beyond free demo mode. But the very best part about Chanz is that there’s no cap on withdrawals. Players are free to cash out without limits per transaction completely free of any fees, which isn’t a common feature among many online casinos.

Withdrawal times are also extremely quick, ranging between 2-3 hours for a bank transfer or just 1-2 hours if you’re using an e-wallet. A trawl through player reviews will also confirm that these aren’t false claims. Multiple people agreed that payouts are prompt and speedy, even over a significant number of transactions.

Customer Support

It seems to be more and more of a trend lately for online casinos to do away with phone support altogether. I can understand why. It’s labor intensive, costly and slow. But the fact remains that people feel more secure when they can talk to actual other people.

Chanz makes up for its lack of phone support by introducing Live Chat. But beware, this isn’t available 24/7. Should the operators be having a siesta when you’re in need of help, then you have the option of leaving a message with your contact information so they can get back to you first thing.

On a negative point, the site has the most pitiful FAQ section I’ve ever scrolled through. It’s simply a tiny clutch of questions and some generic answers, hardly enough information to cover the most common of questions. Chanz Casino if you’re listening, 4 questions does not an FAQ section make!

However, on a much more positive note, almost all player reviews claimed that interacting with customer support was easy, courteous and effective. So perhaps their blasé approach to FAQs doesn’t matter very much anyway.