Online gaming is considered a safe form of online entertainment. However, while there are multiple oversight bodies and licensing bodies that monitor casino operators, there are some rogue casinos which are not to be trusted, and which can land players in hot water.
Playcasinos.ca is dedicated to keeping our players safe. That’s why we’ve compiled a list of some of the worst offenders in the industry, and why they should be avoided. Think of this page as the ultimate casino blacklist, where you can find out whether you’re playing somewhere safe and reputable.
How Can You Spot if a casino is trustworthy?
With the vast range of online casinos available to Canadian players, recognising which ones are legitimate, trustworthy and reliable, and which ones should be strenuously avoided because of their track record can be difficult. As we discussed further up on this page, checking if a casino is licensed is one of the easiest ways to verify if a casino can be trusted – but there are other ways too. Here are a few points which can help you identify if you are playing at an honest and trustworthy casino.
Online gambling is designed to be fun and entertaining. The best online casinos should offer their customers peace of mind by providing them with licensed and regulated play via fair games created by legitimate, trustworthy software developers. Respectable online websites pride themselves in displaying their licenses and policies. Clear terms and conditions should also be provided.
Word of mouth is just as important online as it is ‘offline’, and that’s the reason why Playcasinos.ca provides hundreds of casino reviews. Casino reviews from trusted and reliable sources help players find out as much information as they can about an online casino before even visiting it. By reading a review of casino players can check if the casino is recommended, and even weigh the negatives against the positives. You can avoid rogue casinos by always searching for reviews – and our list of trusted and recommended casinos is always a safe bet!
Make small deposits
Casino banking is one of the best ways to test and interact with a new casino and figure out whether it’s worth your while. However, when playing at a new casino try and avoid depositing large amounts. This way should anything go wrong loses will hopefully be limited. Yes, this strategy is likely to incur transaction fees, but it is always better to be safe than sorry.
As the old saying goes, the customer is always right. Customer support should be at the heart of any decent casino – after all, their job is to look after customers and solve any issues that they may encounter. Before signing up at a new casino, why not test their support out? Check for availability and the length of time it takes to get a response. Any good casino should be capable of providing timely and professional answers to your questions.
How Casinos Can Scam Players
Fraudulent behavior by casinos found online includes:
Offering members bad software instead of regulated software.
Not solving customer issues
Refusing to pay out winnings
Rigging online casino games
Operating in markets where casino gaming is banned
Not holding a license
Which Casino Sites Should Players Avoid?
Online casinos, or rogue casinos, appear on blacklists for several reasons. Our list of online casinos to avoid include those that break the golden rule of good conduct via
offering unfair terms and conditions
no gambling license
poor member/player services
no responsible gaming policy
running pirated or fake games
Here are some of the worst blacklisted casinos, and what they did to end up on this list.
Ace Revenue Casino/Virtual Casino Group/CoolCat-Casino.com Group
This group has consistent history of not paying currency conversion winnings. It is known for the deliberately slow processing of withdrawals as well as repeatedly requesting proof of identification documents to stall payments.
Virtual Casino Group changed its name to CoolCat-Casino.com Group after serious allegations against its fairness and legitimacy but they continue even now. The owner was jailed for mail fraud and conspiracy in 1997 after engaging in defrauding property sellers out of their homes.
Casinos which are part of Ace Revenue/Virtual Group/CoolCat-Casino.com Group are unregulated, which means players have no recourse or protection when it comes to problems. Several companies have been known to associate with this group. These include Grafix Softech, Ace Revenue Affiliates, and Audeo N.V.
The list of casinos part of the Ace Revenue Casino/Virtual Casino Group/CoolCat-Casino.com Group include:
Wild Vegas Casino
VIP Lounge Casino
Vegas Strip Casino
Slots Of Vegas
Slots Garden Casino
Silver Oak Casino
Royal Ace Casino
Planet 7 Oz
Planet 7 Casino
Palace of Chance
Le Bon Casino
Grand Fortune Casino
Cool Cat Casino
Club Player Casino
Captain Jack Casino
The Virtual Casino
123 Slots Online
These casinos are not to be trusted.
Players should refrain from bingo sites also run by the casino group, which include Melina Bingo, Break The Bank Bingo, BingoFlash, Bingo Knights, Bingo Avatar and 123 Bingo.
In 2008, upon launching the Mighty Slots, this group pitilessly reamed online players’ inboxes with a frequent spam campaign. The obtainment of email addresses was never confirmed, and their lack of business ethics continued into casino operations. Valid withdrawal requests were ignored, and players were outright refused their winnings.
This scam group is still in operation, and online operators part of the Curgam Group include SlotsInferno, Slot Nuts, SlotLuv, Real Vegas Online, Plenty Jackpots, Mighty Slots, and 99 Slot Machines. Avoid these operators at all costs.
NetAd Management/Affactive/Winpalace Group
The owners of has a particularly devious method for dealing with clients who won. They would stall players for up to 90 days, asking for ‘verifications’, then tell the players who patiently waited out the 90 days that their payout was denied because they had not played at the casino recently. The owners were arrested for fraud/hacking in July 2015.
Elite Fortune Limited/Elitegames
This casino platform supplier provides its players with pirated games that run on tampered random number generators that are untested and unaudited, hosted on servers under the control of pirates. Apart from the obvious criminality of pirating casino games from respected software suppliers such as Playtech, Aristocrat, NetEnt and Novomatic, slots rigged against rewarding winnings are also cheating players.
Related domains part of this group include gglslot.com, elitegames.org, casino10.net, 777Vegas.net, 24techpro.com and 18008080.com. So if you find yourself on any of these sites – RUN.
These casinos are up to their neck in it when it comes to illegal marketing activities and most kinds of unethical practices. Associated casinos include:
Ramses Gold Casino
Park Lane Casino
Madame Chance Casino
Euro Moon Casino
Deuce Club Casino
Casino 1 Club
This group is notorious for voiding winnings due to minor T&C breaches. They earn their place on the blacklisted sites due to their appearance on a blog site that has been illegally hacked to advertise casino services while the owners of these sites were unaware. The AffPower program for affiliates continues to ignore complaints and is still advertising on hacked sites today.
Action Against Game Tech Group N.V. Casinos/Conan Gaming/AffPower
After further investigation following numerous complaints, it was also confirmed that Game Tech Group N.V. Casinos/Conan Gaming/AffPower were running pirated games from NetEnt and Novomatic. This proves the lack of ethics as well as the group’s willingness to engage in unethical practices since pirated games do not offer fair play regulated by an authentic random number generated systems and games do not share the same progressive jackpot pools. The Curacao Gaming Authority has since removed these games. Brands associated with these casino scams included Deuce Club, Cosmik, Park Lane, Osiris, Euro Moon, Atlantic Club.
Jackpot Factory Casinos
The Jackpot Factory Group was once a respected group part of the Microgaming casinos group, but in the past few years, it’s been on a downward spin. The three sites part of this group are Wild Jack Casino, All Slots Casino, and All Jackpots Casino. The aforementioned casinos have introduced 48-hour withdrawal reversal periods, and no withdrawals can be made over weekends.
Over the past couple of years, complaints from online players are on the increase on affiliate message boards regarding unethical conduct. Accusations include theft from affiliates as well as reduced commissions. In short, these rogue casinos offer online players less than they deserve when it comes to fair treatment.
Rand Logic Gaming Casinos
Rand Logic Gaming’s African Palace Casino published a huge progressive jackpot win on Playtech‘s Beach Life video slot, although in reality, the winner’s payments were stopped. Ignoring the player’s inquiries, this casino eventually told the winner that no further payments would be made.
Carte Blanche, a televised investigation forum, took up the case. However, the investigation was unsuccessful after all three casinos that formed part of the Rand Logic Casino group were allegedly sold. The three casinos part of this group includes Indio Casino, Grand Reef Casino and African Palace Casino.
Onnea Trading Limited Casinos
Onnea Trading Limited’s Casino Affiliate Share, Royal Sands Casino, as well as Cleopatra’s Palace Casino have a reputation for emailing bonus offers that are later not honored, and refusing payment of winnings. They are also known for their ridiculous T&Cs – for example, any player that accepts a bonus will be limited to a withdrawal of $5,000 maximum, all blackjack games have a maximum single withdrawal value of $2,500 and winnings generated on games that were funded from a tournament win are restricted to a maximum $1,000 withdrawal. Definitely a group of rogue casinos to avoid.
CyberRock Entertainment N.V. Casinos
CyberRock Entertainment N.V. Casinos were blacklisted for non-payment and delayed payments deemed excessive after several complaints led to an investigation. At the same time, a close inspection of the group’s terms and conditions indicated why players should avoid casinos part of CyberRock Entertainment: If players deposit less than $250 according to the T&C, they were entitled to a maximum withdrawal of 10 times the deposit. It further states that withdrawal authorization periods are between 15 to 18 days.
Casinos which are part of CyberRock Entertainment include: Sahara Sands, Rocketbet, Casino Fiz, Bet Cave Casino, Vegas Amped Casino, Tropica Casino, Slot Powers Casino, and Crazy Winners Casino. If you come across any of these rogue casinos, we advise you to exit immediately and go play your money somewhere safer and more respectable.
Sports book operator Cantor Gaming was caught in a vast illegal gambling and money laundering scandal between 2009 and 2013 when it was revealed that the company’s former director of risk management Michael Colbert and his employees took and processed large illegal deposits from out of state. while allowing illegal bookmakers to launder money through the company. After the scandal emerged, more than 25 arrests were made, including Mr Colbert. Cantor Gaming, now CG Technology, agreed to pay $22.5 million to resolve the issues. Mr Colbert’s charges were dropped with the settlement.