Frank Casino isn’t a fresh addition to the online casino market, but they are quite new to Canada. Starting out in 2014 as a gaming site for the Russian market, they’ve since branched out to command a more global appeal. Today, Frank Casino supports a consistently growing library of thousands of games, and partnerships with all the best providers in the business. One thing that immediately caught my eye was the rather strange use of the English language. This is particularly evident in the ‘Offers’ section where promotions are described a little strangely. I have a feeling this has a lot to do with the site’s Russian roots. But enough stalling, lets get frank about Frank Casino.
Frank Casino Pros
- Longstanding reputation
- Reputable license
- Large game selection
Frank Casino Cons
- Terms and Conditions aren’t clear and upfront
- Promotions are scattered and difficult to understand
Frank Casino isn’t shy when it comes to bonuses and promotions. Players can browse a virtual catalogue of Free Spins and Bonus Cash offers.
Frank Casino welcome bonus
New players can hop on board the bonus train with a welcome offer that’s split over the first three deposits. The package adds up to a very generous C$2000 plus 310 Free Spins. What’s more is that for each deposit, players get to choose one of three offers. Here’s how Frank Casino split it up:
- Option 1 with a minimum C$10 deposit for 100% up to C$250 match bonus, plus 15 Free Spins on The Wild Machine
- Option 2 with a minimum C$300 deposit for 100% up to C$500 match bonus, plus 50 Free Spins on Space Wars
- Option 3 with a minimum C$600 deposit for 100% up to C$1000 match bonus, plus 60 Free Spins on Jungle Spirit: Call of the Wild
- Option 1 with a minimum C$10 deposit for 50% up to C$125 match bonus, plus 20 Free Spins on Hercules and Pegasus
- Option 2 with a minimum C$300 deposit for 50% up to C$250 match bonus, plus 50 Free Spins on Wild Water
- Option 3 with a minimum C$600 deposit for 50% up to C$500 match bonus, plus 100 Free Spins on Book of Tut
- Option 1 with a minimum C$10 deposit for 75% up to C$225 match bonus, plus 25 Free Spins on Hotline
- Option 2 with a minimum C$300 deposit for 75% up to C$375 match bonus, plus 75 Free Spins on Hot to Burn
- Option 3 with a minimum C$500 deposit for 75% up to C$750 match bonus, plus 150 Free Spins on Jumanji
Other bonuses at Frank Casino
There are many short-term promotions, such as slot tournaments. These can last anywhere between a couple of days and a whole month and they change on a regular basis. You can also buy bonuses in the form of deposit matches, Free Spins, Franks (CP), and Cashback.
How to claim bonuses at Frank Casino
- Log into your Frank Casino account.
- Click the ‘Offers’ tab in the header menu.
- Select ‘Promotions’ or ‘Bonus Shop’ (where you can buy into promos).
- Browse through your options and hit ‘Join’ once you’ve made your choice.
- The site will provide easy to follow instructions.
Frank Casino’s vast entertainment comes from well known providers like NetEnt, NYX, Microgaming, ELK Studios, Playson, NextGen, Evolution Gaming, Quickspin, Play’n GO and Yggdrasil.
What Slots can I play at Frank Casino?
The Slot games take up the lion’s share of the entertainment available, with over 2,000 options. There are plenty of flashy options like Jurassic Park and Battlestar Galactica, alongside other well known games like Avalon II and Thunderstruck.
What Progressive Jackpots are available at Frank Casino?
Most players can’t get enough of the opportunity to score huge prizes on Progressive Jackpot Slots, and they’ll find a good selection of about 65 of these at Frank Casino. These include the hugely popular Microgaming selection like Mega Moolah and its spinoff Mega Moolah Isis. You’ll also find titles like Treasure Nile, Major Millions, King Cashalot, Fruit Fiesta and more.
What Table Games can I play at Frank Casino?
If you’re into Blackjack, Baccarat, Poker, and Roulette then you’re in luck. There are over 70 of these automated Table Games on site. It’s quite rare to find a large selection of these, with many sites preferring to focus on live dealer games instead. You’ll also find a selection of lesser seen options like Keno, Craps, Lotteries and Videopoker.
Can I play Live Dealer Games at Frank Casino?
There’s a growing collection of over 30 Live Casino games at Frank Casino. These come courtesy of both NetEnt and Evolution Gaming. The two providers do a great job of offering a choice from straight up options like Roulette and Blackjack, but also more novel games like Dream Catcher and Monopoly Live that are trademarks of Evolution Gaming.
When the casino first launched, their deposit and withdrawals terms weren’t particularly generous. However, their mission to bring in players from Canada and beyond has resulted in new and improved policies.
What banking options are available at Frank Casino?
Deposit Methods: Visa, MasterCard, Maestro, paysafecard, Trustly, flexepin, ecoPayz, Klarna, ApplePay, Skrill, and Neteller.
Withdrawal Methods: Visa, MasterCard, Maestro, Trustly, flexepin, ecoPayz, Klarna, ApplePay, Skrill, and Neteller.
How to make a deposit?
Deposits are free and instant. Once you create an account simply click onto the cashier and follow the easy steps.
How to make a withdrawal?
Players are allowed to withdraw up to C$100,000 every month, and withdrawals are processed within 24 hours. Just visit the cashier, select your method (it’s better to use the same method you deposited with) and wait for your cash to land.
At Frank Casino you can collect a number of different bonus offers depending on how often you play, whether you participate and win in promotional campaigns or whenever you advance in levels. Rewards are given out in the form of Free Spins, Deposit Bonuses, Bonus Cash, Franks (Complimentary Points), and so on. Wagering requirements and payout limits also usually apply to rewards generated from the scheme.
Here’s how you climb the ranks:
- Beginner: C$0 to C$100.99 in deposits
- Regular: C$101 to C$2,500.99 in deposits
- Silver: C$2,501 to C$5,000.99 in deposits
- VIP-Gold: C$5,001 to C$25,000.99 in deposits
- VIP-Platinum: C$25,001 to C$50,000.99 in deposits
- Dark Knight: C$50,001 and higher in deposits
Customer support is available through 24 hour Live Chat and Email. Strangely there’s no FAQ section on offer, which would have been helpful, particularly since the terms on the promotions are so light on detail. The team were friendly enough, but I got the sense that English wasn’t their first language, which might require you to rephrase a question or two.
What’s the best way for CA Players to get in touch with Frank Casino?
I would definitely opt for Live Chat. Since the team might not understand your request the first time around, Email would be a little too frustrating.
We never found out who Frank was and why he was honored with an online casino, but in the end that didn’t matter so much. The site is well stocked, with both games and promotions. The only negatives were the unclear promotional terms and the lack of an FAQ section (which could have helped to clear up the first problem). If you can get over these things then there’s absolutely no reason why you shouldn’t stop in at Frank’s place.
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Frank Casino FAQ
What kind of casino is Frank Casino?
Lots of promotions and several thousand games packed into a Russian-born online casino.
What are the special features available at Frank Casino?
Numerous promotions, customizable welcome offer, tournaments.
Can Canadian players play at Frank Casino?
Yes, Frank Casino is available to Canadian players. It also accepts CAD.
What kind of license does Frank Casino hold?
What is the welcome bonus at Frank Casino?
Up to C$2000 + 310 Free Spins.
When was Frank Casino established?
What games are available at Frank Casino?
Slots, Table Games, Live Casino, Jackpots, Video Poker.
How can I contact Frank Casino customer support?
Live Chat, Email.