Monro Casino

Monro Casino Review

Monro Casino has a sleek, modern gaming platform with a massive selection of casino games and an integrated sportsbook. Overall, this new casino promises to deliver a player experience like no other. Does a real player experience live up to this bold statement? Read on to find out!

What Is the Welcome Bonus at Monro Casino?

New players are greeted at Monro Casino with two welcome bonus options – one for the casino and one for the sportsbook. The casino welcome bonus is a three-deposit package, totaling 900 C$ in bonus funds and up to 400 free spins:

• 1^st deposit: Match deposit of 150% up to 600 C$.
• 2^nd deposit: Up to 400 free spins on Lucky Clovers 20, depending on the amount deposited.
• 3^rd deposit: Match deposit of 75% up to 300 C$.

As for the fine print, the minimum deposit to claim each offer is 20 C$, and the wagering requirements are set at 35x on free spins winnings and 40x on bonus funds. These wagering requirements are in line with the average we find in the industry.

Every offer of this welcome bonus comes with unlimited maximum winnings using free spins and bonus funds. In other words, this is a rather lucrative bonus for players looking to try their luck.

Meanwhile, the sports welcome bonus is also spread out over players’ first three deposits and totals a match deposit bonus of up to 300 C$. Specifically, this casino bonus is separated as follows:

• 1^st deposit: Match deposit of 150% up to 150 C$
• 2^nd deposit: Match deposit of 100% up to 100 C$
• 3^rd deposit: Match deposit of 50% up to 100 C$

The wagering requirements for these sports bonuses are set at 10x, and the type of bet that meets the wagering requirement are accumulator bets, as long as they are placed on events with minimum odds of 1.5.

Other Offers and Promotions

In addition to the tournaments and time-limited promos, Monro provides a couple of fixed offers. These have a 40 C$ minimum deposit, uncapped winnings, and wagering requirements of 35x on free spins and 40x on bonus funds.

• Monro Spin: 135 weekly free spins
• Monro Cash: 50% match bonus up to 400 C$

Monro also gives all players a weekly cashback bonus, calculated every Thursday. The cashback percentage varies based on the total amount lost, ranging from 4% to 10%, the wagering differs based on your VIP status, and the cashback is valid for 72 hours.

VIP and Loyalty Program

The casino offers an exclusive VIP program reserved for its most loyal and dedicated players. The Monro VIP Club is a tiered loyalty program with four levels: Basic, Prestige, Elite and Supreme. Each level offers progressively better benefits:

1. Basic Level: 24/7 customer service, daily withdrawal limit of 6,000 C$, tournament and lottery participation, and bonus program access.

2. Prestige Level: Everything from the Basic level + 10% cashback with a 10x wagering requirement, weekly bonuses and a 60 C$ birthday gift.

4. Elite Level: Dedicated premium support line, increased daily withdrawal limit to 15,000 C$, enhanced cashback terms, exclusive bonuses, 150 C$ birthday gift, and accelerated withdrawals.
5. Supreme Level: Dedicated VIP support line, unlimited withdrawals, 10% cashback with a 3x wagering requirement, personal birthday gift, priority notices and special bonuses with no wagering requirements.

What Games Can I Play at Monro Casino?

Monro Casino houses over 3,000 casino games, as well as an integrated sportsbook platform with at least 35 different sports. The available casino games are video slots, jackpots, live casino, table games, bingo, scratchcards, crash games and instant win games. In total, there are over 65 providers behind this massive game selection. Let’s look at this selection in more detail.

Slots

Monro’s slot section is the largest compared to all other genres, with thousands of slots to choose from over 50 providers, including big-name studios like Pragmatic Play, Microgaming, Yggdrasil and Playtech. Here are some of the most popular slots:

• Sweet Bonanza: With an RTP of 96.48%, this slot offers a high maximum win potential and a tumbling reel feature that amplifies your chances of winning.
• The Dog House: Join a cheerful canine adventure that includes a generous RTP of 96.51%, where sticky wilds in free spins can lead to substantial payouts.
• Thunderstruck II: Embark on a mythical Norse adventure featuring multiple levels of free spins, an RTP of 96.65% and unique bonuses.
• Sakura Fortune: With an RTP of 96.58%, this slot features an enchanting Asian garden, re-spins and expanding wilds.
• Razor Shark: This underwater adventure offers mysterious seaweed symbols, an RTP of 96.70% and a potentially unlimited multiplier in the free spins round.

With such a diverse range of slots, including both popular hits and hidden gems, this casino ensures that slot enthusiasts will find plenty to enjoy. Whether you’re into classic themes or seeking thrilling new features and mechanics, there’s something for every type of player in this expansive and carefully curated collection.

Progressive Jackpots

Monro houses all the popular progressive jackpots. With some of these titles racking jackpots worth up to C$6 million, jackpot chasers will find plenty of excitement on the reels! Some of our top choices are:

• Mega Moolah series: Absolootly Mad, Paddy’s Pot, Lucky Bells and more.
• Wow Pot series: Queen of Alexandria, Sherlock and Moriarty and Book of Atem.
• Fire Blaze series: Adventure Trail, Blue Wizard Megaways and Jinn’s Moon.
• Frost Queen Jackpot series

Fixed Jackpot Games

Monro Casino includes hundreds of fixed jackpot titles from the same extensive provider list as the slot genre. Some of the most popular titles we saw were:

• Pirate Jackpots
• Monkey Jackpot
• Jackpot Raiders
• Jackpot Express
• Rocket Chimp Jackpot

The jackpot title list had around 200 games, which is a decent selection, although one that we hope gets more additions over time.

Live Casino

The live casino section is powered by two providers: Pragmatic Play and Playtech Live. Fans of this genre might be disappointed that Evolution Gaming isn’t one of the providers, but we found plenty of classic and innovative titles, including:

• Live Roulette
• Live Blackjack
• Live Baccarat
• Live Poker
• Live Sic Bo

Players will also find several live game shows for a uniquely interactive gaming experience, such as Snakes and Ladders Live, Big Bad Wolf Live, Sweet Bonanza Candy Land, Mega Wheel and Vegas Ball Bonanza Live.

Table Games

Although we did find the table game selection to be much more limited compared to other available game genres, players will find the standard roulette, blackjack, baccarat, and poker games, as well as several variants for each.

Other Casino Games

After testing the platform, we found that players can enjoy a variety of other game types. You can expect to find games like bingo, scratchcards, lotto, dice, crash and instant win games.

Sports

Monro Casino has a dedicated sportsbook section with scores of sports types to choose from and hundreds of live matches from around the world. These include:

• Basketball
• Football
• Ice Hockey
• Tennis
• Motor Racing
• Horse Racing
• Esports

You can also bet on other sports, like biathlon and curling, and specialty events, like election outcomes. Plus, the betting odds are competitive across various markets.

Design and User Experience

Monro Casino has one of the best-designed sites we’ve seen in a while. There’s a distinctly modern look and feel. Although this is nothing out of the ordinary, there are little touches that make this site a breeze to browse through and a joy to discover.

Players can customize the theme, get access to information via well-placed icons, and are never more than one or two clicks away from the game, feature, or service they need. This platform delivers an exceptional user experience overall!

Mobile Apps and Game Experience

The casino is designed with mobile users in mind, offering a specialized casino app for both Android and iOS devices. This app allows players to access a wide array of games, manage their accounts and execute secure transactions with ease.

The user-friendly interface offers a seamless gaming experience. With high-quality graphics and smooth gameplay, its mobile app caters to the needs of modern players who prefer the convenience of gaming on their mobile devices.

Payment Methods at Monro Casino

The wide selection of payment methods makes it easy for players to find one that’s convenient for them and gives crypto advocates the option to play using a non-fiat currency. The methods include:

• Card: Visa and Mastercard
• Bank transfer: Interac
• E-wallet: MuchBetter, Neosurf, Jeton and Payz
• Prepaid Voucher: Flexepin
• Cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Tether, Tron, Dogecoin, Litecoin, Ripple

How to Deposit

Depositing funds is instant, meaning players can immediately start betting on their favorite games. Here’s a step-by-step guide on how to deposit:

1. Log into your Monro Casino account.
2. Click on the orange ‘Deposit’ button at the top right-hand corner of any page.
3. Click on the ‘Show available bonuses’ text and pick any of the available offers.
4. Choose your preferred payment method from the options provided.
5. Enter the transaction details.
6. Complete any verification requirements requested by your payment provider and confirm the transaction.

All methods have a 20 C$ minimum deposit, or in the case of cryptocurrencies, the 20 C$ equivalent.

How to Withdraw Your Money

To complete your first withdrawal, you’ll need to perform KYC checks. This involves the standard email and phone number verifications, but also submitting identity documents for review. Once this is complete, follow these steps to withdraw:

1. Click on the orange ‘Deposit’ button on any of the site’s pages.
2. Choose the ‘Withdraw’ tab.
3. Select your withdrawal method.
4. Enter the amount you’d like to withdraw.
5. Enter the transaction details and confirm.

All withdrawal requests are processed within 24 hours, but the actual time it takes for the funds to appear in an account varies by bank and payment method. It can potentially take up to five business days.

For withdrawals over 1,875 C$, the casino may conduct additional checks on gaming activities, which can take an additional 48 hours. Withdrawals can only be carried out with the methods used to deposit – so keep this in mind!

As for the withdrawal amounts, the minimum withdrawal varies, from a reasonable 20 C$-30 C$ for most options. The maximum withdrawal limit is set to a hefty 6,000 C$, which is excellent news for high rollers!

Security and Player Safety

Monro operates on an encrypted site, uses the latest technologies to protect player data, and is fully licensed and regulated by Antillephone N.V. (licence No. 8048/JAZ2016-050 valid till 1 Nov 2024).

Monro Casino is owned by Galaktika N.V., an established iGaming operator that runs 6 other online casinos, including Fresh Casino, Sol Casino and Starda Casino, all of which are highly rated by their player base.

One downside is that players won’t find a lot of responsible gaming tools. The casino offers self-exclusion, but no other measures like deposit limits or time reminders. Hopefully, these are in the works!

Customer Support

Monro Casino has a stellar customer support system, featuring 24/7 live chat, online calls, or contact via Telegram. After signing up and browsing the site, we contacted the live chat to test their efficiency and friendliness.

We were instantly connected to a live agent who was polite and informative. Too often, we see live customer agents copy and paste paragraphs from the site’s terms and conditions without answering our questions – but not here!

We asked questions about everything from the withdrawal process and time frame to the responsible gaming tools and got all the info we needed. We’re confident players will find the live chat service very effective.