PowerPlay Casino

About PowerPlay Casino

PowerPlay Casino’s black and red-themed website is loaded with all the information you need, as well as some very sexy photography designed to transport you to hallowed Vegas ground. Liberally littered with attractive dealers and alluring offers, its color-blocked appeal is strong.

But aside from the black and red and the pretty faces, it’s also very functional and smartly built. It’s extremely easy to navigate, with tabs cleanly sectioned and clearly labeled. We can definitely confirm that this online casino welcomes Canadian players as well as CAD as a currency, so there’s a good start. All of PowerPlay’s services are licensed and regulated by the jurisdiction of Curaçao. In terms of entertainment, PowerPlay offers it all: from casino to sports, you can have your pick of the lot. What we need to find out is if this lot is worth picking.

What are the highlights of PowerPlay Casino?

• Constant promotions make playing on the site interesting and varied
• Multiple variations of table games
• Excellent customer service

What’s the Welcome Offer at PowerPlay Casino?

Signing up to PowerPlay Casino can be very rewarding with a welcome bonus cash match on your first deposit, along with 100 Free Spins. This deposit ranges between C$10 and C$1,000, which means you could find yourself with more than you bargained for. Naturally the bonus cash is subject to wagering requirements and conditions. You need to wager the bonus money 30x before you can cash out, which is less than some other casinos. You’ll also need to do this within 30 days of signing up so plan your play strategy wisely.

And sticking around PowerPlay can definitely be worth your while as they seem to offer an almost constant stream of varied promotions to keep their players happy. This online casino keeps things interesting with mixed promotions that cover everything from the VIP program, 50% free bonuses, free bet promos and sports betting power-ups. They’re changed up regularly so be sure to pop over to their promotions tab and see what’s on the menu that day.

What Games Can I Play At PowerPlay Casino?

There’s very little you can’t do at PowerPlay Casino as they seem to cater for all gaming tastes and preferences. Players can make their choice between slots, casino, sports betting, table games and live casino. The table games are particularly enticing, as each game comes in multiple variations. Roulette can be Realistic, European, Multi-Wheel, American, and Premier. Blackjack comes in the style of Classic, Premier, Perfect Pairs, European, Hi-Lo, Vegas Downtown, and others. Video poker could have the most options of all as players can choose between Double Double Bonus, Bonus Deluxe, All Aces, Deuces Wild, and Aces and Faces among many others.

In terms of quality developers and providers it really doesn’t get much better. All the RNG games across slots, cards and so on are delivered by Microgaming. That means that Canadians will get to access the full spectrum of what’s on offer without compromise. The same goes for PowerPlay’s live casino which is hosted by Evolution Gaming, one of the leading experts for seamless live interaction with your casino hosts.

Upon scanning through PowerPlay Casino’s site I did notice that compared to other online casinos their selection of game providers was limited. Most others generally sign deals with over ten studios at a time, but that’s not the case here. Usually this would be cause for concern as the games could get tired, the selection scarce and ultimately resulting in the entire offering becoming stale.

But because PowerPlay has selected Microgaming as their main provider, the situation is certainly salvageable. This manufacturer has been around for a while and has amassed an ever-increasing vast portfolio of high quality entertainment. And these include a variety of fun diversions ranging from slot machines to video poker, and table games to arcades.

What Payment Methods are Available at PowerPlay Casino?

If you want to get set up to play with real money, then the standard verification process will be necessary. You’ll need to be prepared for all the usual stuff needed to validate player account information, like name, address, date of birth, and so on. Once you get this out the way, you can get to the actual business of depositing money to make money.

In terms of deposit methods, Canadians shouldn’t have any trouble. PowerPlay’s deposit methods include Visa, Visa Electron, Maestro, MasterCard, Interac, EcoPayz and Direct Bank Transfer. If you don’t want to set up an e-wallet or go through, Interac then the fastest way to deposit is through your bank card. The site does accept all major cards but their site warns that there may be some restrictions surrounding some Canadian banks.

How long does it take to withdraw money from PowerPlay Casino?

As for the withdrawals, these are reportedly processed in a matter of up to 4 hours and you can use Visa, Visa Electron, MasterCard and EcoPayz. So no compatibility issues there. In Canada, EcoPayz will probably be your speediest and most secure option, but that comes down to player preference.

How Can I Contact PowerPlay Casino Customer Support?

One look at PowerPlay’s site will tell you that they’re big on assuring players of their excellent customer service skills. They offer help in five languages including English, so no trouble there. I found exactly what I needed in a flash, which is not always a given in the online casino circuit. The sign-up process was simple and quick, I was up and running within three easy steps, guided by well-written language that made everything a breeze.

A banner on the right hand side of the screen advertises a laundry list of help options including Live Chat, WhatsApp, Facebook Messenger, phone and email. Perhaps these won’t all be applicable to Canadian players outside the Eastern region but you’d have to be really picky not to find one option that fits the bill.

Is PowerPlay Casino customer support available 24/7?

The only downer here is the fact that despite the wide support selection, help is not available 24 hours a day, so you may find yourself having to wait for a reply. Their site advertises live help availability between 8:00 am to 6:00 pm EST Monday to Friday, and 11:00 am to 5:00 pm EST on Saturdays and Sundays. Although this is a little disappointing, they do promise to answer any queries outside these hours by 12pm EST the next day.