Home / Reviews / Chumba Casino
Geraldine Nguyen
by Geraldine Nguyen
Chumba Casino star-rating 4.1

Chumba Casino

Game Selection
Bonuses
Withdrawal Speed

Number Of Games

150

License

Malta (MGA)

Chumba Casino Review

Step into the world of Chumba Casino – a premier sweeps casino haven that has been delighting social casino enthusiasts since 2017. Boasting a robust community of players and an impressive history of user satisfaction, joining and playing at Chumba appears to be a straightforward choice. However, does the platform genuinely offer Canadian visitors a distinct and worthwhile player experience – from what we can see, that would be a resounding yes.

How Does Chumba Casino Work in Canada?

Chumba Casino operates under a unique social casino model, setting itself apart from conventional online casinos. Here’s how playing at the Chumba sweepstakes casino works:

  • Gold Coin Purchases and Sweeps Coins: Players kickstart their gaming experience by creating an account, which allows them to collect Gold Coins for free by logging in or completing account verification tasks. While Gold Coins can be used for regular play across standard casino games, they don’t hold any redeemable value. To extend their gameplay, players have the option to purchase Gold Coin Packages using their preferred payment methods. Each purchase often comes with FREE Sweeps Coins at no additional cost. Unlike Gold Coins, Sweeps Coins can be used in promo mode, where they can be played to win and later redeem cash prizes and/or gift cards.
  • Deposit and Withdrawal: Unlike traditional casinos, Chumba has a unique cashout process. When players decide to redeem their Sweeps Coins for cash prizes, they undergo a verification process. Then, they receive their cash prizes via an approved payment channel. The redemption method must be the same as for the initial purchase of Gold Coin packages.

In short, Chumba’s two-coin model gives players the option to play entirely for free using free Gold Coins, or, to extend play by purchasing additional Gold Coins and acquiring FREE Sweeps Coins. This well-thought-out social casino model creates an engaging and rewarding online casino atmosphere that comes with an active social player community.

What Casino Bonuses Does Chumba Casino Offer?

Welcome Bonus

Upon signing up, players are awarded 2,000,000 Gold Coins and 2 Sweeps Coins for free, without the need to purchase any Gold Coin packages.

No Purchase Bonus

Chumba Casino offers several no-purchase bonuses to its players. Here’s a detailed breakdown of each one available at the time of writing. Remember, beyond this no purchase bonus, players can purchase Gold Coin packages, of which, the 1 C$ and 10 C$ offers do not come with complimentary Sweeps Coins.

Daily Login Bonus

Players have the daily opportunity to replenish both their Gold Coins and Sweeps Coins with a set amount simply by logging in, allowing them to continue playing without making a purchase. The daily bonus includes 200,000 Gold Coins and 1 Sweeps Coin, for free. This daily no-purchase bonus allows players to enjoy all that Chumba has to offer, and potentially win cash prizes – all without having to spend any money upfront!

Other Promotions for Current Players

Aside from the daily no-purchase bonus, Chumba has various promotions for existing players who sign up for email communications and are active on their social media accounts. The availability of these offers varies but includes Gold Coin package codes, entry tickets to game events and more.

How to Log In to Chumba Casino in Canada?

Here’s a step-by-step guide on how to log in to Chumba Casino:

  1. Visit the Website: Navigate to social casino’s official website on your web browser.
  2. Click the Login Button: On the top-right corner of the homepage, click on the button labelled ‘Login.’
  3. Enter Your Credentials: A login window will appear. Enter your registered email address and password in the respective fields.
  4. Login: After entering your credentials, click on the ‘Login’ button to access your account.

If you come across any issues or have forgotten your password, click on the ‘Forgot Password’ link, usually found below the login fields. Follow the prompts to reset your password and regain access to your account. Once logged in, you can start exploring the casino, playing games, and enjoying promotions.

What Casino Games Can I Play at Chumba Casino?

At Chumba Casino, players in Canada can enjoy a variety of games that cater to different preferences. Here’s an overview of the types of the different game genres available at the moment:

  1. Slots: Chumba boasts an extensive range of slot games, with around 90+ titles on offer. The themes of these slots are diverse, covering the Wild West, Fantasy, Greek, Aztec, Egyptian, and Norse mythology. Also, players can choose slots with various features like 1024 and 243 winning ways, 3-7 reels, high-quality video technology, and progressive jackpots. Some of the most played slots include “Kraken’s Bounty,” “The Last Empress,” “Big Bucks Bandits,” and “Stampede Fury.”
  2. Virtual Table Games: Chumba offers four versions of blackjack and two versions of roulette. Among these, you can find classic versions of blackjack like Jacks or Better and Black Blackjack. For roulette, there are two types of American roulette, with one offering a standard payout and the other carrying a 2x multiplier added to your final win.
  3. Jackpots: For those who love the thrill of chasing big wins, Chumba provides various jackpot games. Some of the highest-paying jackpots include “Jades Jackpots,” “Kraken’s Bounty,” “Really Reely Rich,” and “Wild Whiskers.” Aside from these, games like “Aztec Quest” offer up to 10,000 winning ways, providing ample opportunities for players to win big.
  4. Bingo: Bingo enthusiasts can find a haven in Chumba Casino. You can select from different types of games and play a variety of progressive jackpots in the bingo section. The offerings include 75-ball, 90-ball, and Bingo Blast games. The Bingo Blast game, in particular, is noted for its fast-paced action and quick wins.

Players can also enjoy specific slot titles like “Big Bucks Bandits,” “Hypernova,” and “The Last Empress” which come with distinctive features like staggering multipliers and jackpot respins.

Best 5 Chumba Slots

Picking the best slots from Chumba’s offering is no small feat considering the vast selection. Here are our top picks with various themes and mechanics:

  • The Sand Princess by 2 By 2 Gaming: An Egyptian-themed slot that runs on a 5×3 grid with 30 paylines. The Princess is a wild symbol that can cover entire reels and award a 2-4x win multiplier when within winning combinations. The game also offers a free spins bonus where you can choose from different feature combos, including multipliers, wild reels, extra wilds, and modifiers.
  • Diamond Panther by VGW: A well-crafted slot set in a green jungle with a 5×4 grid. It features high-paying symbols like a monkey, a black panther, and a toad, along with standard low-paying symbols. Players using sweeps coins can bet between 0.01 to 2.50 per line, enjoying a lush and adventurous gaming environment.
  • Hypernova by ReelPlay: A stellar choice with a galactic theme, Hypernova features stunning visuals of exploding supernovas and celestial symbols.
  • Stampede Fury by VGW: Stampede Fury is a standout slot, crafted in-house by VGW, exuding an engaging animal theme. It extends 243 lines, paving the way for multiple winning avenues.
  • Cupid’s Fortune by VGW (Virtual Gaming Worlds): Cupid’s Fortune, another creation by VGW, is a mythology and cherub-themed slot with 5 reels and 50 paylines. Cupid acts as a wild symbol, while a heart symbol combo unlocks free spins.

What Purchase Methods Are Available at Chumba Casino?

Chumba Casino provides several options for players to purchase Gold Coin packages with free bonus Sweeps Coins attached.

These payment options include:

  • Credit and Debit Cards – Such as VISA and Mastercard.
  • Skrill – A digital wallet for securely moving money online.
  • Instant ACH – A service that lets players buy directly from their bank accounts.
  • Paysafecard – A prepaid card available in stores for online purchases.

What Gold Coin Packages Are Available for Purchase at Chumba?

Chumba offers several Gold Coin packages for players to purchase. New players can purchase a package for 10 C$ which includes 10,000,000 Gold Coins along with 30 free Sweeps Coins. This offer is a one-time-only bonus for signing up.

The regular price for this purchase is 30 C$. This package, and others, provide different levels of Gold Coins and bonus Sweeps Coins. They allow players to extend their playtime by completing other challenges beyond the time afforded by the free, no-purchase Gold Coins and Sweeps Coins assigned daily.

How to Redeem Coins at Chumba Casino for Cash Prizes

To redeem coins at Chumba for cash prizes, follow these steps:

  1. Navigation: First, navigate to the redemption section on your account by clicking on the user icon.
  2. Redemption Process: Click on the options tab (three white lines) located at the top right-hand side of your screen, which will open the side menu. Select the option “REDEEM.” Then, choose “REDEEM CASH PRIZE.”
  3. Redemption Details: Specify the amount you wish to redeem, but bear in mind that you can only redeem a maximum value of 5,000 Sweeps Coins at one time. You should also have a minimum balance of 100 Sweeps Coins
  4. Redemption Method: Choose your preferred payment method for redemption, for instance, a bank account or e-wallet. Keep in mind this must be the same as the method used to purchase Gold Coin packages. Click “CONTINUE.”
  5. Redemption Timeframe: Once Chumba verifies your details, the team will review your request. The redemptions generally take between 5 and 10 days to reflect in your account.

Chumba User Experience

We feel that Chumba Casino delivers an outstanding user experience to players due to these aspects:

  • Broad Selection of Games – There’s a broad spectrum of games, like slots, table games, video poker, and exclusive titles. The regular addition of new games keeps the excitement alive as players always have something fresh to explore.
  • Intuitive Interface – Both the website and mobile app are crafted for ease of use, featuring straightforward navigation and intuitive controls. This simplicity helps players effortlessly find and play the games they prefer, ensuring a smooth gaming experience no matter which device is being used.
  • High-Grade Visuals and Audio – The games at Chumba boast high-grade visuals and audio, engaging players in a captivating gaming ambience. These games are crafted by certified game creators, guaranteeing both high-quality and fair gameplay.
  • Safe and Dependable – By using encryption tech, Chumba makes sure all player data and transactions remain secure. Plus, being licensed by the Malta Gaming Authority, a reputable gaming authority in the industry, means the platform undergoes audits for fairness and randomness, making this platform as legitimate and trustworthy as they come.

How Can Players Contact Chumba Customer Support?

Players in Canada can reach out to Chumba’s support team through a contact form on the site or via email. Here’s how to use these channels:

Contact Form:

  • Not Signed In: Players not signed into their account can scroll down to the very bottom of the page on the Chumba Casino website, where they will find a “Contact Us” button. Clicking on this will direct them to a contact form, from which a request or query can be submitted.
  • Signed In: If you’re signed into your account, you can click on “Contact Us” from the side menu, which will take you to the Help Centre. At the top right-hand corner of the screen, click on “Submit a request” and this will bring you to a page where you can select your query type and offer details. Once submitted, the Customer Support team will reach out as soon as possible.
  • Email: Players can send an email to the official support account for assistance. They can expect a response within 72 hours.

One drawback is that, unlike many classic online casinos, Chumba doesn’t offer a wide range of options for contacting customer support, such as live chat or phone support. However, the provided methods still ensure that players can communicate their concerns and receive assistance.

Verified Icon Chumba Casino review in a nutshell
Geraldine Nguyen by Geraldine Nguyen
Chumba Casino review image star-rating 4.1

Chumba Casino is an excellent sweepstakes casino platform – we’re not surprised it has a well-established and loyal player base. We believe this casino will go from strength to strength as it grows its library and improves its features. It already has a huge games library, generous no purchase bonuses, and a stellar user experience going for it – it can only get better!

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FAQ

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How do you play at Chumba?

Chumba is free to play at, thanks to no purchase coins that players can get for simply signing up to the platform and logging in frequently. Players can also choose to extend their play by buying Gold Coin packages, which often come with free bonus Sweeps Coins. Gold Coins are for fun play, while Sweeps Coins can be used in promotional mode for a chance to win cash prizes. Players can also receive Sweeps Coins through various methods, like account verification. They play games using these coins, and if they accumulate enough Sweeps Coins, they can redeem them for cash prizes.

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Is there a Chumba App?

Yes, this social casino has an app available for both iOS and Android platforms. The app is known as the “Chumba Casino Slots App,” and it offers players a convenient way to play social casino games on their mobile devices. In addition to the main app, there’s also a version called Chumba Lite which is available on the App Store and is described as a free social casino game. Chumba Lite provides a uniquely immersive experience with Las Vegas vibes and free slot games.

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Is there a bonus code for Chumba?

No specific codes are required to take advantage of Chumba’s offers. However, we do recommend players sign up for the casino’s communications as special offers with codes can be sent via email and text.

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How old do I have to be to play at Chumba?

Depending on the province or territory you reside in, you will need to be either 18 or 19 to play at Chumba.

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Do you need to pay real money to play at Chumba?

No – playing at Chumba does not require real money, and the games on the platform do not award players with real money. However, since this social casino uses a two-coin system of Gold Coins and Sweeps Coins, players can exchange Sweeps Coins for cash prizes.

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Can you redeem your Chumba coins for real prizes?

Yes, at Chumba, players can redeem Sweeps Coins for real cash prizes. While Gold Coins are for fun play, Sweeps Coins received as bonuses can be used in sweepstakes games, and when enough are earned, can be redeemed for real money rewards, following a straightforward redemption process on the platform.

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Is Chumba available for players in Canada?

Yes, Chumba is available to all Canadian players excluding Quebec.

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Who owns Chumba?

Chumba is owned and operated by VGW Malta Limited, which is a part of the VGW Group. They also run other platforms like Global Poker and Luckyland Slots, all of which operate under the sweepstakes casino model. The company is based in Malta and the casino is licensed by the Malta Gaming Authority.

Geraldine Nguyen
Geraldine Nguyen Author
87 Articles
Born and raised in Toronto, Geraldine is a proud Asian-Canadian writer with a passion for storytelling and a deep love of casino games. After earning her degree in English Literature from the University of Guelph, she began her career as a freelance ... Read more about Geraldine Nguyen