Hopa Casino Review
Website
Contact
Number Of Games
900+
Available Games
Video Slots, Classic Slots, Fruit Machines, Stacked Wild Slots, Jackpot Slots, 3D Slots, Vegas Slots, High Roller Slots, Free Slots, Video Poker, Instant Win Games, Blackjack Games, Live Casino Games, High Roller Games, Table Games
Game Providers
NetEnt, Aristocrat, Cryptologic, GiG Games, Games Global, Fugaso, Light & Wonder, Realtime Gaming, Red Tiger Gaming, Rabcat, Yggdrasil, Amaya, NeoGames, Play n GO, Big Time Gaming
Currencies
Euro, New Zealand Dollar, United Arab Emirates Dirham, Bhutan Ngultrum, Cayman Islands Dollar, China Yuan Renminbi, Canada Dollar, Australia Dollar, Brazil Real, United Kingdom Pound, Denmark Krone, Norway Krone, United States Dollar, Chile Peso
Hopa Casino overview
Longevity is a very attractive quality, and this is especially true of online casinos. That’s because it’s usually a clear indication of solvency and trustworthiness. Obviously, this isn’t a promise by any means, and the world of online casinos tends to get shady at the best of times.
Hopa Casino has been around since 2005, and it’s licensed and registered by both the (very respectable) Malta Gaming Authority and the United Kingdom Gaming Commission. A promising start to be sure. But my job is to get into the nitty gritty, so in this review, we’ll find out whether or not the theory of longevity holds any water at Hopa.
Hopa – The highlights
- Multi-tiered VIP and loyalty program
- A wide variety of games are available, particularly slots
- Accepts Canadian players and CAD
What is the welcome bonus at Hopa Casino
New online casino players can get started at Hopa Casino with a 100% cash match bonus of up to $200 plus 20 Free Spins. There are also a further 80 Free Spins up for grabs that will get spread over the second and third deposits.
That’s all well and good, but we seasoned online casino visitors are well aware that 99% of welcome casino bonuses come with more than one string attached. In this case, the fine print stipulates that the 100% welcome bonus is capped at a maximum limit of C$200, while the minimum qualifying deposit is C$10.
On top of this, players will only get their hands on the cash if they wager the bonus money by at least 35 x within 21 days. Failing to do so will void the bonus entirely.
The three-deposit welcome offer comes with a total of 100 Free Spins:
- 20 on the first deposit
- 40 on the second deposit (on Day 2 and only valid for 24 hours, to be wagered at 35x)
- 40 on the third deposit (on Day 3 and only valid for 24 hours, to be wagered at 35x)
So, really, if you take a closer look at the feasibility of actually benefitting from the welcome bonus in its entirety, it does appear a little tough. Players who log in and make use of the entertainment frequently have a real shot. However, more leisurely players will probably struggle to meet the terms.
Players looking for other types of bonuses like no deposit casinos‘ offers can regularly check the casino’s promotion page.
VIP and loyalty program
Hopa promotes its exclusive club on the top navigation bar, urging players to find out more about how being a loyal member can be ultra-rewarding. I took the bait and had a look around. I’ve scarcely seen a loyalty program with so many tiers as Hopa’s. I’ll list a few of the benefits for each tier, but you can access the full specs on Hopa’s site. Players can hope to rise through the following ranks:
New Member | Welcome offer, fast cash out, birthday bonus |
Bronze VIP | 25 free games, 5 free games on Sundays, VIP Live Tournaments |
Silver VIP | 50 free games, 10 free games on Sundays, VIP Live Tournaments |
Gold VIP | 50 free games + 50% Extra Bonus, 20 free games on Sundays, VIP Live Tournaments |
Platinum VIP | C$50 bonus plus more on all deposits, 40 free games on Sundays, express withdrawals, monthly cash back |
Premium VIP | C$50 bonus plus upgraded bonuses on all deposits, 50 free games on Sundays, express withdrawals, double monthly cash back |
Prestige VIP | C$100 bonus, 50 Free Prestige Games, 50 free games on Sundays, express withdrawals, triple monthly cash back |
As I said, I only listed a few of the benefits, so consider the above just the highlights. Overall, they paint a pretty impressive picture, but watch out for those wagering requirements and be sure to read all the small print!
What games can I play at Hopa Casino?
Let’s start with a few things I didn’t like before jumping into the usual stuff about variety and developers. First up, navigating through Hopa’s site in search of your favourite casino game can be a little frustrating. There isn’t the best filtration system in place, so you might find yourself scrolling and clicking about a little longer than you’d like. Despite the site’s strong focus on slots, some really popular names are noticeably absent. Also, while certainly on offer, the video poker and table game offerings are not Hopa Casino’s strong suit.
Slots
Slot games are readily available on the site, and I feel comfortable saying that they’re the strongest offering by far, running at a total of over 400. The game providers are almost as vast as the titles, with entertainment from Microgaming, NetEnt, Evolution Gaming, ELK Studios, Play ’N Go, Realistic Games, Neogames, Amaya, Blueprint Gaming, Next Gen Gaming.
I played Divine Showdown to test out the gameplay and enjoyed the epic battle theme featuring gods and mythical heroes. With an RTP of 96.2% and a max win of 5,000 times my stake, the game kept me hooked with its thrilling features and big win potential.
Table games
Table games are a definite second-class citizen in the world of Hopa, but the selection is still decent enough to keep players reasonably entertained. Visitors can choose between a few versions of blackjack, roulette and baccarat, plus a couple of video poker games. Those who are interested will also find a handful of scratch cards and keno games on offer.
Live casino
Bringing up the rear is Hopa’s live casino. It offers multiple versions of Blackjack, Roulette and Baccarat for players seeking a little human interaction.
Payment methods at Hopa Casino
This is always the make-or-break section for me because, after all, making a profit is the name of the game. I did my usual due diligence by scouring the web for player reviews, and I came up with quite a few worrying reports. Several players complained in forums about the casino’s unwillingness to pay out, especially when concerning winnings made using bonus cash. This is a pet peeve for me because I abhor casinos that dangle a carrot only to never deliver the goods. I would advise players to have a closer look at the latest reports before going ahead.
In terms of banking, the online casino offers access across nine different currencies, including Canadian Dollars, so there is no issue there. Money can be deposited and withdrawn using multiple compatible methods, including Visa, MasterCard, Paysafecard, ecoPayz and a couple of others.
The minimum deposit sits at C$10, which is great for small time players who won’t have to commit to larger sums. Withdrawal limits sit at a maximum of C$10,000, which should satisfy even the highest of high rollers. The timing or withdrawals can take a while to be internally processed, but I suspect this will work on a case-by-case basis.
How to deposit
To start gaming, I needed to deposit funds. So, that’s what I did on the platform:
- I clicked the deposit button in the top right corner of my screen.
- I chose ecoPayz as my payment method.
- I selected C$ as my currency.
- I entered C$50 as the deposit amount.
- I clicked “Deposit” to complete the transaction.
As soon as I clicked the deposit button, I noticed my wallet balance change.
How to withdraw your money
Here’s how I withdrew my gaming winnings on the Hopa Casino sit:
- I logged into my account.
- I clicked on my profile icon at the top right of the screen.
- I chose “Wallet” from the sidebar options.
- I switched to the “Withdrawal” tab.
- I picked ecoPayz for this transaction.
- I entered C$40 as the amount I wanted to withdraw.
- I clicked “Withdraw” and then waited for my funds to arrive.
A few hours later, I noticed that the transaction was processed.
Customer Support
Despite having a phone option, many players report this being long-drawn and overly automated, being left in a queue for ages, and often getting moved down instead of up. Email was also reported as being quite slow, often without any reply. Hopa Casino responded to players by urging them to contact support through Live Chat instead, but this isn’t available 24 hours (it closes overnight at GMT time), making the situation potentially untenable for Canadians outside of European timezones.
Despite the many positive aspects, I’m afraid in this case the cons outweigh the pros. Everything looks great on paper (bar the rather strict welcome bonus terms and conditions), but I can’t ignore the fairly robust amount of player complaints. In fact, this baffles me somewhat due the amount of time Hopa Casino’s been active.
I have to consider the possibility that the complaints stem primarily from disgruntled players leaving false reviews, but in reality I can’t think of very many good reasons to take that chance, especially when there are so many alternatives out there.
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With 9 years of experience in all things related to online casinos, Marie-Claire Graham is our online gambling expert. She has written everything from casino reviews to news stories and blogs, but her passion lies in games. Her hands-on experience...
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