Betamo Casino

Launched in 2017, Betamo has had some time to refine its customer satisfaction rating, and yet there isn’t that much feedback available online, so I’ve done some digging of my own. The best thing about Betamo is that they love Canadians. Much of the site has been optimized for players from our neck of the woods, and CAD is accepted directly, bypassing the need for currency conversion fees.

Licensed and registered in Malta, they’re packing a nice and stable legal framework. Betamo also comes with experience, being the sister site of Playamo Casino, although the two casinos target very different markets. Let’s learn more about Betamo.

Betamo Casino – The Highlights

• Fabulous loyalty program with great prizes to be won
• Tournaments and daily promotions
• Accepts CAD and Interac

Betamo’s welcome bonus of 100% cash match up to C$300 comes split over your first two deposits, and is completed with a distributed 150 Free Spins. Here’s how it works:

Your first deposit will be doubled up to a maximum of C$150, which means you could start playing at Betamo with a maximum of C$300 in your account. And to sweeten the deal, Betamo also doles out 100 free spins, dropping 20 a day into your account for the first four days after making your first deposit. As for the small print, you’ll need to keep in mind that the maximum bet possible with your bonus cash is C$5. In all fairness, this is higher than most casinos offer. Your free spins will also have to be played out on either Dead or Alive 2, or The Golden Owl of Athena if the former is unavailable.

The second deposit you make at Betamo Casino is subject to almost the same terms. You’ll also get a 100% cash match up to C$150, but this time just 50 free spins. On the upside you’ll receive these all at once, together with the bonus cash. Free Spins have to be played out on the Strolling Staxx: Cubic Fruits slot, or on Boomanji if the former is unavailable. As with the first bonus, the maximum bet allowed is C$5.

The only thing that really bothered me about Betamo Casino’s welcome bonus was the wagering requirements, which are set at 40 x. I kind of got used to the new wave of casinos, running with extremely low or no wagering requirements, so it was pretty annoying to come face to face with a high requirement like this one.

Betamo has given its loyalty program the very original name ‘VIP Club’. My initial feeling was that it wouldn’t be offering anything particularly fresh in terms of features either, but was I wrong? I’m not here to put ideas in your head, so I’ll just give you the details and you can decide for yourself.

The VIP Club comes split into 11 levels, each level corresponding to a set number of Complementary Points (or CPs). With each level come bigger prizes. These prizes vary, from the mundane bonus cash set to wagering requirements, to some pretty exciting and tangible rewards like an SUV Lamborghini Urus. However, you should be very aware that the sparkling big prize only comes at the very top of the ladder, so you’ll be exercising that deposit button for a good long while. Here’s what the road to that Lamborghini looks like:

Free Spins are subject to a 10 x wagering requirement, but bonus cash is set to just 1 x, which I though was more than fair. Over all, despite the bland name, Betamo’s VIP Club exceeds its competitors in terms of the loyalty value on offer.

This online casino has teamed up with several of the industry’s top providers. Here’s who’s providing the entertainment at Betamo:

Table Games include roulette, baccarat, blackjack and poker but these are only available at Betamo’s Live Casino. This section of the site contains a generous selection across 180 live games. The catalogue is split between Evolution Gaming and Authentic. Both providers are well known for Immersive Roulette, Lightning Roulette, Monopoly live, Infinite Blackjack and the new Lightning Dice. If you fancy something a little different then get ready to greet your dealer as you play more alternative games like Sic Bo, Dream Catcher, Monopoly, and Football Studio.

An interesting differentiator with Betamo is that they have a section on their site dedicated to Tournaments. These come in the form of Lucky Spin, Table Battle, Lottery, and Free Spin Challenge. The ability to compete live against other Betamo players gives the casino a nice social edge, which also adds a level of exciting competitiveness that you don’t get with every online casino.

For Canadians, the range of deposit methods on offer is wider than that for withdrawals, but there should still be more than enough options to keep transactions moving smoothly. There are also plenty of free withdrawal options to ensure your winnings remain 100% yours.

Live Chat is available around the clock, which will be welcome news to Canadian players who usually have to bend backwards around European timezones. There’s also an Email option if you don’t mind waiting a little for the answers to your questions.

But that’s where the buck stops, because there’s no phone number and also no FAQ section. It’s an odd thing to miss out, because if players have any question whatsoever, they’re required to seek help through live chat or email, rather than attempting to self-serve through FAQs first. This will likely going to end up in clogged communication channels and frustrated players in the long run.

So, let’s sum this up. The casino bonuses are great in theory, but slightly let down by high wagering requirements. This is somewhat evened out by the extremely low wagering requirements that stem from the loyalty program. The site itself is well built, although it does give the mistaken impression that non-live table games are on offer when they absolutely aren’t. They fall short on customer support, which despite providing 24 hour live chat and an email service, don’t have a phone line or even a single FAQ.

However, on balance, if you’re a slot and live casino fan on the look out for a permanent casino home that rewards you fairly, Betamo could be the one for you.