Home / Reviews / Del Oro Casino
Geraldine Nguyen
by Geraldine Nguyen
Del Oro Casino star-rating 4.3

Del Oro Casino

Game Selection
Bonuses
Withdrawal Speed

Number Of Games

5000+

License

Gaming Curacao (GC)

Game Suppliers

Pragmatic Play, Spribe, Smartsoft Gaming, Turbo Games, BGaming, Hacksaw Gaming, PG Soft, Relax Gaming, Playson, NoLimit City, Red Tiger Gaming, Quickspin, Evolution Gaming, Habanero, Mascot

Del Oro Casino Review

Operated by JNAGcur B.V., Del Oro Casino launched in 2023 under a Curaçao licence. This new online casino offers a diverse selection of games, a well-designed sportsbook, 24/7 live chat support and a seamless gaming experience on all devices. The payment section also includes both fiat and crypto options. Let’s explore in detail the features and offerings that set Del Oro apart (and those that don’t).

Pros

Thumbs Up 24/7 live chat support

Thumbs Up Secure and varied payment options

Thumbs Up Cryptocurrencies available

Thumbs Up Low wagering requirements

Thumbs Up Diverse range of games

Cons

Thumbs Down Small selection of game providers

Thumbs Down High investment for loyalty program

What is the Welcome Bonus at Del Oro Casino?

Del Oro Casino extends a warm welcome with a generous first deposit match of 150% up to C$1,300. The flexibility of this bonus accommodates various currencies, ensuring a tailored experience for all players. To activate, simply select your preferred currency and click “Activate,” followed by “Deposit.”

You can withdraw the bonus funds after completing a 35x wagering requirement. You have two weeks to do so, which is a pretty reasonable time frame. The minimum deposit is equally as reasonable, listed as $10 USD on the platform. This will evidently be converted to CAD for Canadian players.

While using the casino bonus, you cannot place bets on sport, live casino and Spribe games. The available games are based on specific providers, namely Big Time Gaming, Hacksaw Gaming, Mascot Gaming, No Limit City, Pg Soft, Pragmatic Play, Push Gaming, Relax Gaming and RubyPlay.

Other Offers and Promotions

Del Oro keeps the excitement alive with regular promotions designed to elevate your gaming experience. These promotions are constantly changing so make sure to check the platform regularly to never miss out on new offers. Nonetheless, they do have 1 regular promo, which we list below.

Free Cash for Non-Winning Bets

Del Oro Casino stands by its players with the “Free Cash For Non-Winning Bets” offer. If you haven’t been as fortunate as you hoped, reach out to the 24/7 live customer support. The team will assess your situation and offer you a tailored bonus. Here are the details:

  • Applicable to any currency
  • The amount depends on your losses
  • Valid for both casino and sports bets
  • No wager requirements (rollover)

With the 35x wagering for the welcome bonus and the complete lack of wagering requirements for this promotional offer, Del Oro definitely stands out as an excellent low wagering casino.

VIP and Loyalty Program

Both casino and Sportsbook players have access to a 10-tier system that offers cashback rewards every Thursday at 7:20 AM GMT. Sports and casino activities, excluding live casino games, contribute to Coin accumulation. Here’s how it works:

Point System based on amount stacked:

  • $300 USD wager in Sportsbook = 1 Point
  • $150 USD wager in Casino = 1 Point
  • 1 Point = 1 Coin

To receive these coins and start climbing the tiers, you must make a minimum bet of $0.30 USD. For sportsbook bets, the minimum odds must be 1.8 or -125. Additionally, it appears that the higher you climb, the more you need to bet to receive 1 Coin.

Silver I & II:

  • $300 in sports = 1 coin
  • $300 in casino = 1 coin

Gold and Greater:

  • $500 in sports = 1 coin
  • $500 in casino = 1 coin

Spend Loyalty Points in the Shop

Although your tier remains the same, you have a 6 months to spend your points in the shop. This shop offers a large variety of rewards including free spins, trips, jewelry and more. However, this is where it gets tricky.

You will need 5 coins minimum to receive a reward, specifically 20 free spins. So if you’re in the Silver tier with zero points in your bank, you’d have to spent $1,500 USD to receive 5 Coins and claim your 20 free spins.

Overall, Del Oro’s loyalty program is pretty straightforward, but unlike other loyalty programs, it requires substantial bets to accumulate a decent amount of points and the rewards are not proportional.

What Games Can I Play at Del Oro Casino?

Del Oro Casino has a many casino games to choose from. Most slots and table games are also available to test out and play for free before even creating an account! Here’s a glimpse into the categories:

Slots

As with most online casinos, the slots category is the most extensive. You can also find many top-notch providers like Relax Gaming, Hacksaw Gaming, No Limit City, Pg Soft, Pragmatic Play and more.

Live Casino

The live casino features games from acclaimed providers like Evolution Gaming and Pragmatic. You can find a variety of titles from Game Shows and Blackjack to Roulette, Baccarat, Poker and more.

Table Games

For those who enjoy classic table games, this platform offers various versions of blackjack, roulette and poker. However, this section is a little lackluster with only a little over 20 games.

Sportsbook

Del Oro also has an excellent sportsbook, with both regular sports (soccer, basketball, hockey, etc.) and esports (Counter-Strike, Valorant, League of Legends, etc.).

Pro Tip: Use Del Oro’s search function to streamline your browsing. You can easily find the game you are looking for or discover new ones by entering specific titles or keywords or sorting by provider, category, or rating.

Design and User Experience

Del Oro Casino prioritises an enjoyable and user-friendly experience, evident through its well-designed site and thoughtful interface.

  • Design: The platform showcases a modern and visually appealing design. The combination of vibrant graphics and a clean layout creates an inviting atmosphere, enhancing the overall gaming experience.
  • User Experience (UX): From seamless registration processes to intuitive game categorization, this platform’s UX is designed to cater to both novice and experienced players.
  • User Interface (UI): The site’s UI is thoughtfully organized, with clearly labelled menus and easily accessible options, allowing players to navigate through the site with ease.
  • Mobile Experience: Extending its user-friendly approach to mobile users, Del Oro’s responsive design ensures that players can enjoy a seamless gaming experience on various devices.

Payment Methods at Del Oro Casino

Del Oro Casino offers a versatile payment method library. To cater to diverse preferences, they provide traditional options and a selection of cryptocurrencies.

  • e-wallets: Interac, Neteller, MiFinity and Skrill
  • Prepaid Card: Paysafecard
  • Crypto: Bitcoin, Bitcoin Cash, Tether, Ethereum, Litecoin and more

How to Deposit

Del Oro gives players the freedom to deposit as little or as much as they want, showcasing a rather impressive deposit limit range. It varies per payment method, but can be as low as C$5 with Interac and as high as C$100,000 when using cryptocurrencies.

How to Withdraw Your Money

Although there’s a lack of clear withdrawal methods, they do note that you must withdraw with the same method you used to deposit. As usual, players must perform KYC checks beforehand. The limits are as follows:

  • Maximum Withdrawal: $30,000 USD per month (or C$ equivalent)
  • Potential Payment Increments: Withdrawing over $1,000 USD

We could not find information on processing times. However, Del Oro’s trust pilot reviews show that players are impressed with the withdrawal speed. So this is simply an oversight as they clearly have nothing to hide!

Security and Player Safety

Del Oro Casino stands out as a secure online gaming platform, backed by several key features that prioritize player safety.

  • Gaming Licence: One of the cornerstones of Del Oro’s legitimacy is its gaming licence from Curaçao. Operating under this reputable jurisdiction ensures that the casino adheres to stringent regulations and standards.
  • Top-Notch Security Encryption: Del Oro employs state-of-the-art encryption technology to safeguard personal and financial information. This ensures that player data remains confidential and protected from unauthorized access.
  • Fair Gaming Providers: The casino collaborates with renowned software providers, such as Relax Gaming, Hacksaw Gaming, No Limit City, Pragmatic Play and others. These partnerships ensure that the games offered are fair, with results generated through certified and audited Random Number Generators.

Responsible Gambling

Another key factor when evaluating an online casino’s safety is determining whether or not they take responsible gambling seriously. Del Oro Casino shines in this department with many tools in place:

  • Deposit and Time Limits: Players are encouraged to set deposit and time limits to control their spending and gaming duration.
  • Self-Exclusion: For those needing a break, self-exclusion is also available, which allows you to restrict your access to the site for a specified period of time.
  • Support Team Assistance: A trained support team is accessible via email at any time, ready to assist players with responsible gambling concerns.
  • Self-Assessment and Addiction Support: Del Oro also provides links to self-assessment tools and external resources for those seeking help.

Customer Support

Del Oro comes with a responsive and efficient customer support system that is available in multiple languages, including English and French. Here’s how you can reach them:

  • Live Chat: Operating 24/7, the live chat promptly informs you about the availability of agents and queue status. During our tests, we experienced no waiting times, and the support agents were friendly and professional.
  • Email: If live chat isn’t your preference, Del Oro allows all players to email them directly at [email protected].
  • Social Media: You can also stay connected with the casino on social media platforms like Instagram and Twitter. Messaging through these channels provides an alternative way to reach out for assistance.
Verified Icon Del Oro Casino review in a nutshell
Geraldine Nguyen by Geraldine Nguyen
Del Oro Casino review image star-rating 4.3

Del Oro Casino excels in many departments, including game variety, player safety, security, navigability, customer support and bonus terms. As they grow, they will likely have more game providers and tweak their financially demanding loyalty program. Although payment processing times are unclear, trust pilot reviews reveal immense player satisfaction for quick withdrawals. Highlighting this perk would be advantageous as it is highly valued by many players and would complement their already impressive array of features.

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Frequently Asked Questions (FAQ)

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Is Del Oro licensed and regulated?

Yes, Del Oro Casino operates under a valid gaming licence from Curaçao, ensuring a regulated and secure gaming environment.

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What games does Del Oro offer?

Del Oro Casino offers a diverse range of games, including online slots, table games, live casino options and an excellent sportsbook.

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How can I reach Del Oro’s customer support?

Customer support is available 24/7 via live chat, but you can also contact the casino through email, phone, or social media channels.

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What payment methods does Del Oro accept?

Del Oro Casino offers many payment options, including Interact, MiFinity, Paysafecard and cryptocurrencies like Bitcoin and Ethereum.

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Are there any withdrawal limits at Del Oro?

Withdrawal limits vary per payment method, but the maximum per month is $30,000 USD. Specific limits will become available upon completing KYC checks.

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Does Del Oro offer a welcome bonus?

Yes, Del Oro Casino offers a welcome bonus of 150% up to C$1,300 on the first deposit and players have a whole 2 weeks to complete the 35x wagering requirement!

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Is Del Oro mobile-friendly?

Yes, Del Oro Casino is designed to be mobile-friendly, allowing players to enjoy a seamless gaming experience on various devices.

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Does Del Oro provide responsible gambling features?

Del Oro Casino provides many responsible gambling tools: deposit and time limits, self-exclusion, and access to support for those facing gambling-related issues.

Geraldine Nguyen
Geraldine Nguyen Author
73 Articles
Born and raised in Toronto, Geraldine is a proud Asian-Canadian writer with a passion for storytelling and a deep love of casino games. After earning her degree in English Literature from the University of Guelph, she began her career as a freelance ... Read more about Geraldine Nguyen