Casinoin

Casinoin Casino Review

Casinoin Casino was launched in 2019 with the intention to make an impression on players holding crypto.

While the site launched as an online casino that only dealt in these alternative currencies, it soon also began to offer more traditional options. Licensed in Curaçao and hosting well over 4,000 games on a high functioning site, this operator has a lot of initial appeal.

Let’s see what sits below the surface.

Pros

• Large range of games from top providers
• Free spin tournaments
• Accepts crypto

Cons

• No loyalty program
• High wagering requirements

What is the Welcome Bonus at Casinoin?

The site has a few different options if you’re a bit of a bonus chaser.

Your first deposit can be boosted by a 100% cash match up to C$220 or 1BTC. You only need to deposit C$10 to qualify. The bonus cash comes with 15 Free Spins on a game chosen by Casinoin that are credited every week for 4 weeks (bringing you to a total of 60 Free Spins).

When you’re signing up to the welcome bonus you’ll need to choose whether you want it in crypto or FIAT (regular currency). If you don’t want the bonus at all, be sure to tick ‘no bonus’ on sign up.

Other Offers and Promotions

• Reload bonus – If you’ve already picked up the welcome bonus you can still collect another. For every new deposit to the site, you’ll receive a 100% bonus up to C$100.
• Free Spin competitions – Sometimes the site runs spin contests where you’ll be required to play between C$10 and C$25 to pick up 10 Free Spins on an assigned slot game. The more you deposit the more spins you receive up to a maximum of 30 Free Spins.

How to Claim

Visit the ‘Promotions’ tab on the site and follow the instructions on the page. Remember to take a close look at all the small print before signing up!

Wagering Requirements

What’s rather worrying is that Casinoin Casino doesn’t list wagering requirements anywhere on their site. I even scoured the terms and conditions, but despite them making reference to betting restrictions in promotions, they didn’t go into any further detail. I tried to find out through Live Chat, but despite being told that three agents where ready to answer my questions, after sending a message I was told that Live Chat would be back in one hour. I consider this to be a pretty severe red flag.

When Tatiana from Live Chat eventually got back to me, she informed me that wagering requirements are set at 50 x for all promotions (including the welcome bonus). Considering that 35 x is the limit to what’s considered manageable, this is ridiculously high.

VIP and Loyalty Program

Unfortunately Casinoin doesn’t have a VIP or Loyalty program in place at the moment.

What Games Can I Play at Casinoin?

Casinoin plays host to around 4,285 games, so you aren’t going to be stuck for options. This number isn’t likely to remain static for long. Thanks to the site’s partnerships with probably every single provider you might have heard of, their game library is constantly on the rise. You’ll find games from about 70 different providers including Evolution Gaming, Microgaming, Yggdrasil, Quickspin, Betsoft, iSoftBet, and WeAreCasino.

Slots

There’s no way you’ll get through all the slot games on offer at this casino, thankfully the site has a very sophisticated search and filter function that allows you to find just what you need fairly quickly. You get to engage with all the really good slot games on the market including Book of Dead, Wolf Gold, Bust the Bank, Sticky Joker, A Night in Paris, Battle for Atlantis, The Mystery of Eldorado, 777 gems, Secret Of Nefertiti, Thimbles, Thrones Of Persia, Caligula, Three Wishes, The gold of Poseidon and so many more.

Progressive Jackpots

While the site has a whole tab dedicated to different jackpot games, some really big names are missing. You won’t find the original Mega Moolah for example, but you will find Atlantean Treasures Mega Moolah. Other popular titles like Hall of Gods, Mega Fortune and Major Millions are notably missing.

Live Casino

Live Dealer games are hosted by a whopping 11 different providers, but the majority come from Evolution Gaming. There are over 200 live games on offer including Roulette, Baccarat, Blackjack, Poker, and Sic Bo. If you’re looking for something a little different there’s an entire section dedicated to games like DragonTiger, Deal or No Deal and Dream Catcher.

Table Games

There’s a very healthy selection of table games, but these are mainly multiple varieties of Blackjack, Baccarat and Roulette.

Payment Methods at Casinoin

It’s a pretty straightforward process, but there are some things you should know before leaping into a cash deposit.

Casinoin accepts a range of cryptocurrencies, including: Bitcoin, Litecoin, Monero, Dogecoin, Ethereum, Dash, and Ripple. If you prefer more conventional options you can opt for methods like Visa, Interac, Direct Banking, Skrill, ecoPayz, and Neosurf.

How to Deposit

All cryptocurrencies are instantly deposited, as are FIAT deposits using regular payment methods. If you want to check out what’s on offer before making a deposit then click ‘Limits and fees’ at the bottom of any page. A pop-up will come up on screen which gives you all the key information you need for each payment method, including minimum deposits, one-time withdrawals and maximum daily withdrawals.

How Withdraw Your Money

As with deposits, withdrawals can be made using cryptocurrencies. The minimum and maximum withdrawals with crypto are set at 3 mBTC and 1,000 mBTC respectively. As one of the main benefits of using crypto is speed of transfer, players will be disappointed to learn they’re still not guaranteed speedy withdrawals. It can take anywhere from a minute up to an entire day. Using traditional payment methods will take even longer. Withdrawals are only free up to one withdrawal a day, any more than that will incur a 3% fee.

Customer Support

The site has no FAQ, which is an odd choice for an online casino that deals in crypto. Players are more than likely to have multiple questions surrounding the functionality of the site (as do I) so they’re forced to flood Live Chat or Email for even the most basic of queries. A speech bubble in the bottom-right corner will take you to Live Chat in a single click, but that’s just about where the efficiency ends. The team doesn’t respond instantly, I was asked to wait an hour for a reply.

Live Chat is the best option by far. Since Casinoin Casino doesn’t offer a phone option, players will need to click that speech bubble on the bottom of the screen to start a conversation in real time. But just because this option is the best of the bunch (your only other alternative being Email), don’t expect a great service. The agents don’t seem to be around to give you instant responses, and with no FAQ you’re likely to be left with all your questions unanswered.