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Emma Bennett
by Emma Bennett
Crystal Slots Casino star-rating 3.5

Crystal Slots Casino

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Alderney (AGCC), Canada (KGC), United Kingdom (UKGC)

Game Suppliers

Evolution Gaming, Microgaming, NetEnt, NextGen, Pragmatic Play, Yggdrasil, iSoftBet, Playson, 1x2gaming, Genii, Eyecon Gaming, ELK Studios, NYX Gaming, Lightning Box Games, Blueprint

Crystal Slots Casino Review

When first visiting Crystal Slots Casino, Canadian users are greeted with a popup that asks if they would like to be redirected to the Canadian version of the site. Allowing yourself to be redirected ensures all bonus information and dollar values are displayed in Canadian dollars. This is nice because you don’t need to spend time trying to convert pounds to Canadian dollars (Crystal Slots is a British casino and uses British currency). After you’re redirected to the Canadian site, you’ll find yourself on the Crystal Slots home page, which features a clean design that showcases its featured slots.


  • Custom website for each country.
  • Potential 1,000% deposit match welcome bonus.
  • Games from 30 top providers.


  • A small range of live casino games.
  • High wagering requirements.
  • No live chat.

What Is the Welcome Bonus at Crystal Slots Casino?

The welcome bonus at Crystal Slots casino is dictated by the bonus wheel similar to what happens at Wheelz Casino. New players spin the wheel, and, depending on which segment it points to when it stops spinning, they will be awarded a corresponding prize. In total, there are nine segments on the Crystal Slots bonus wheel, including:

  • 100% bonus (2 segments) – players receive a 100% match on their first deposit up to $1,000.
  • 200% bonus (1 segment) – players receive a 200% match on their first deposit up to $1,000
  • 300% bonus (2 segments) – players receive a 300% match on their first deposit up to $1,000.
  • 1,000% bonus (1 segment) – players receive a 1,000% bonus on their first deposit up to $1,000.
  • Unlucky – players receive no bonus.
  • Spin Again – players get another chance to spin for one of the bonuses mentioned above.

It’s important to note that in order to be eligible to spin the bonus wheel, your first deposit must be greater than $10.

Wagering Requirements

The welcome bonus at Crystal Slots Casino has a 65x wagering requirement. This is ridiculously high. The industry standard is 35x, which means that this is nearly twice the average wagering requirements. Most players will find it impossible to fulfil these wagering requirements, making them unable to benefit from any of the bonuses on offer.

Other Offers and Promotions

Free Spins of the Month is your chance to win 20-500 Free Spins on two selected games which change every month.

Birthday Bonus

On your birthday, you’ll get a chance to grab some Free Spins by spinning an exclusive birthday Mega Reel, with the chance to win up to 500 Free Spins!

Happy Hour

Get a chance to win 10+ Free Spins on a different slot every Wednesday, simply by logging in every Wednesday between 3-7PM GMT.

VIP and Loyalty Program

Crystal Slots Casino has an interesting loyalty program. Instead of simply receiving points in exchange for wagering to climb the VIP ranks, Crystal Slots gives players the opportunity to collect trophies.

For every five unlocked trophies, you move up one VIP level and are awarded spins for the Mega Reel. Here are the different rewards at each of the VIP levels:

Levels 1-5: You can win 5+ Free Spins.

Levels 6-10: You can win 10+ Free Spins.

Levels 11-15: You can win 15+ Free Spins.

Levels 16+: You can win 20+ Free Spins.

This gamified setup makes it much more engaging compared to standard loyalty programs.

What Games Can I Play at Crystal Slots Casino?

Crystal Slots Casino hosts more than 770 games from some of the top providers in the industry, including:

Progressive Jackpots

Crystal Slots Casino has a solid selection of 30+ progressive jackpot slot games. In fact, they even have an entire section of their site devoted to jackpot games! Here you’ll find classics like:

  • Stampede
  • Fluffy Mega Jackpot
  • Shaman’s Dream
  • Irish Luck
  • Temple of Iris
  • Piggy Payout
  • White Wizard
  • Unicorn Bliss
  • Legend of The Ninjas
  • More…

Live Casino

At Crystal Slots Casino you’ll find a small selection of live dealer games that bring an authentic casino experience into your home! These games include several live blackjack tables as well as live roulette.

Table Games

With a name like Crystal Slots, you can bet their main focus is slots games just like Spin 247 and Slotnite. However, this casino has a modest, yet respectable, selection of table games to choose from. In total, there are 15 table games here, which include:

  • Blackjack
  • Roulette
  • Baccarat
  • Bingo

Payment Methods at Crystal Slots Casino

Crystal Slots Casino makes it very easy for Canadians to deposit and withdraw funds. They have several Canadian-friendly payment options, including:

  • Visa
  • MasterCard
  • Interac
  • Maestro

How To Deposit

  1. Create your free account and log in.
  2. Click the green “Deposit” button in the top right of your screen.
  3. Choose a payment method.
  4. Add your card.
  5. Choose a deposit amount.
  6. Enter promo code (if you have one).
  7. Click “Deposit Now.”
  8. Start playing one of more than 700 games at Crystal Slots Casino!

How To Withdraw Your Money

  1. Log in to your account.
  2. Click the “My Account” button in the top left of your screen.
  3. Select “Cashier” from the menu.
  4. Select the “Make a Withdrawal” tab.
  5. Choose your withdrawal method.
  6. Choose your withdrawal amount.
  7. Select “Withdraw Now.”
  8. Wait for your winnings to be delivered to your account!

Processing Times

According to the Crystal Slots website, withdrawal times generally range between 1 and 5 business days. If you don’t submit the required ID documents, your withdrawal request will be categorized as pending. After 7 days in the pending stage, your withdrawal request will be terminated and your money will go back into your Crystal Slots account.

Responsible Gaming

Crystal Slots Casino has implemented a number of safeguards to their site to help those who feel like their gambling habits might be getting out of control:

Self-imposed limits – players can preset limits to their account for daily, weekly, and monthly deposits, helping to prevent them from exceeding their budget.

Imposed limits and restrictions – if any interactions with users lead staff to suspect a gambling problem, the Crystal Slots team reserves the right to suspend or permanently restrict your access to games.

Self-exclusion – if you’re concerned with your current gambling habits, you can send an email to Crystal Slots and specify the amount of time you would like your account to be suspended.

Customer Support

There are two main types of customer support available at Crystal Slots Casino – an FAQ page or email.

The FAQ page provides quick, concise answers to some of the most common questions users have for the Crystal Slots team. One thing we really like about the FAQ section is that it’s categorized into sections so it’s easy to filter questions based on the type of support you’re looking for. Here are the different categories on the Crystal Slots FAQ page:

  • Account management
  • Deposits
  • Bonuses
  • Withdrawals
  • Deposit limits.

However, not every question can be answered by an FAQ page. If your query is more specific in nature, you can reach out to the Crystal Slots team at [email protected].

What’s the Best Way for CA Players to Get in Touch?

Email is really the only option since there isn’t a live chat feature available. This is a pretty dismal state of affairs for a casino that hopes to attract Canadian clients.

Verified Icon Crystal Slots Casino review in a nutshell
Emma Bennett by Emma Bennett
Crystal Slots Casino review image star-rating 3.5

Let’s start with the pros. Crystal Slots has plenty of Canadian-friendly payment options like Visa, MasterCard, and more. You’ll also notice that new users are directed to a Canadian-specific version of the site. This is great because it means all dollar values and bonus amounts are displayed in Canadian dollars. It has a decent selection of slots, but on the other hand, live casino fans should probably look elsewhere. Additionally, its astronomical wagering requirements and the fact that there’s no live chat support are another two black marks against it. All things considered, Crystal Slots isn’t the worst choice out there but you could certainly find better better.

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Frequently Asked Questions (FAQ)


What’s the idea behind Crystal Slots?

A crystal-themed online casino with a wide selection of slots and plenty of promotions.


Are there any special features at Crystal Slots?

Hands down the most unique feature at Crystal Slots casino is its welcome bonus. Instead of all players receiving a standard bonus, you get the chance to spin the Crystal Slots bonus wheel. The welcome bonus you receive will depend on where the wheel stops spinning.


What is the welcome bonus at Crystal Slots?

A potential match up bonus of up to C$1,000.


What games are available at Crystal?

Slots, Jackpots, Table Games.


Does Crystal Slots accept CAD?

Yes, it does.


Who owns Crystal Slots?

Crystal Slots is owned and operated by Jumpman Gaming Limited.


Where is Crystal Slots licensed?

Crystal Slots Casino is licensed by the UK Gambling Authority and the Alderney Gambling Control Commission


Is Crystal Slots a scam?

Crystal Slots Casino is a legitimate online casino, holding the proper licensing to operate in the online gaming space from two highly respected gaming authorities, and has taken several steps to ensure user security.


Is Crystal Slots a good choice for Canadian players?

Yes, it’s a well-designed site with a decent selection of games on offer.


Is there a VIP program at Crystal Slots?

Yes, players can earn trophies for completing certain tasks. For example, playing three different games during your first day as a Crystal Slots member will earn you a trophy. The more trophies you win, the higher you climb in the VIP rankings.

Levelling up in the Crystal Slots VIP program earns you spins for the Mega Wheel.


How can I get in touch with Crystal Slots customer support?

Customers can get in touch with Crystal Slots Casino via email.


Is Crystal Slots mobile-friendly?

Crystal Slots Casino looks and works great on mobile and on desktop.

Emma Bennett
Emma Bennett Author
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Emma’s first-ever Google search was “degrassi show times” (she was 9 years old.) Little did she know that this would be the start of a life-long relationship with search engines and the way they interact and fulfil user needs. Her strength lies in ma... Read more about Emma Bennett