Level Up Casino

Level Up Casino Review

Level Up Casino has catapulted itself onto the online casino landscape and is certainly here to stay if we’re to judge it based on its loyal player base! With over 7,000 casino games from a multitude of providers, exciting tournaments, and a lucrative in-house jackpot, the operator covered all its bases and then some in its quest to offer players the best gaming experience out there. Whether you’re a fan of slots, live casino, table games, or jackpot games, Level Up has something to offer – but does it back up the sheer quantity of games it houses with a quality gaming experience? Read on to find out!

What is the Welcome Bonus at Level Up Casino?

New Level Up Casino players can claim a first deposit bonus worth a 100% match deposit bonus of up to C$400, plus 100 free spins. Here are the key terms you’ll need to keep in mind:

• Minimum deposit: C$20
• Wagering requirement: 40x before withdrawal
• Bonus validity: 14 days from deposit
• Maximum free spins: 100, available for 72 hours
• Maximum win from free spins: C$50

Overall, we think this is a great welcome offer with fair terms.

Other Offers and Promotions

Level Up has built a solid player base since it opened its digital doors – and one of the main reasons behind that is its busy promotions calendar. When we checked in, players could take advantage of the following offers:

• Soar & Score Daily Series: Participate in daily contests by playing games like Aviator, F777 Fighter, and Space XY with a minimum bet of C$0.75 and win up to C$140.

• Rainforest Riches Run: Deposit C$50 and use code RRRWIN to unlock a loot box with prizes like 25 free spins, C$15, or C$25 in cash. You can open your lootbox up to 5 times daily.

• Cashback Resurgence: Deposit between C$50 and C$1500 from Monday to Saturday and get a cashback bonus ranging from C$5 to C$100.

• Crypto Breezy: Deposit using crypto during the week and get 50% up to 20 mBTC + 80 Free Spins by entering LVLCRYPTO in the bonus code section.

• Play Drops & Wins: Participate in Drops & Wins for a chance to win a share of a €30,000,000 prize pool by collecting points from in-game wins, consecutive rounds, or landing big wins.

• Terrific Turbo Spins: Deposit C$30 and get 55 Free Spins using promo code TURBOLVL.

We find this offer line-up to be varied, generous, and one that will appeal to most players looking for a well-curated platform that truly rewards their loyalty. If there’s one improvement we’d like to see, it would be the addition of live casino and table game promotions added to the roster.

Wagering Requirements

The casino’s wagering requirements on both bonus and free spins offers are set at 40x. The exception lies with the Cashback Resurgence offer, which comes with a much more favorable 20x wagering requirement. Level Up’s 40x wagering requirements are on par with the industry average.

VIP and Loyalty Program

Loyalty Program: The Level Up Casino Loyalty Program is a tiered rewards system where players earn points through play, which can be exchanged for bonuses while maintaining their loyalty status. There are 20 levels in the program, each with its own CP (comp points) requirement and prize, ranging from free spins to cash prizes up to C$30,000. Players are automatically enrolled upon registration and earn points by making deposits, playing games, and completing missions. Only real money bets after the first deposit count towards redeemable points.

Points are earned at different rates depending on the game type and currency used. For example, wagering C$12.5 on slot machines earns one point. CPs for card games, roulette, poker, and video poker are calculated at 5% of the rate for slots. Live games do not earn comp points.

The minimum exchangeable amount of comp points is 100, and the exchange rate varies by currency. Cash prizes have a 3x wagering requirement, while free spin prizes have a 10x wagering requirement. When CPs are exchanged for real money, a 1x wagering requirement applies.

In terms of timing, prizes are automatically credited within 24 hours of reaching a new level.

VIP Program: The VIP program is divided into three tiers: Gold, Platinum, and Diamond.

1. Gold Benefits include a C$100 welcome bonus with 3x wagering and a C$1,000 max cashout, a VIP Manager, direct WhatsApp communication with an Account Manager, quicker cashouts, birthday treats, 5% cashback on weekly play, specialized deposit matches, daily activity rewards, and exclusive quizzes and tournaments.

2. Platinum Benefits include a C$200 welcome bonus with 3x wagering and a C$2,000 max cashout, a Personal Account Manager, immediate direct communication, priority cashouts, personalized birthday gifts, 7.5% cashback on weekly play, guaranteed match bonuses, extra activity rewards, and exclusive quizzes and tournaments with some of the best players.

3. Diamond Benefits include a C$300 welcome bonus with 3x wagering and a C$3,000 max cashout, 24/7 direct access to a Personal Account Manager, instant cashouts, personal cashout limits, 10% cashback on weekly play, a personalized birthday package, bespoke deposit bonuses, endless daily activity rewards, and top-level quizzes and tournaments.

Overall, the VIP program offers a range of benefits that increase in value as you progress from Gold to Diamond, including higher welcome bonuses, increased cashback, personalized account management, and exclusive access to quizzes and tournaments.

What Games Can I Play at Level Up Casino?

Level Up boasts a vast selection of over 7,000 casino games, ensuring there is something for everyone. The collection includes:

• Slots
• Live Casino
• Live Game Shows
• Table Games
• Video Poker
• Jackpot Games
• Bingo
• Scratch Card Games
• Dice Games
• Crash Games

The game library is powered by over 60 providers, from world-renowned gaming providers to up-and-coming gaming studios providing some of the most innovative new releases in the industry. These include Play’n GO, Playtech, Pragmatic Play, Quickspin, Yggdrasil, and Amatic.

In addition to this extensive range of games, Level Up Casino also offers tournaments and Drops & Wins, giving players the opportunity to win a share of massive prize pools. The platform also has its own in-house jackpot that can run up to thousands of CAD.

Slots

Level Up’s slot library is a stellar, expertly curated section of the platform with thousands of slots. Players will find titles by over 50 providers, spanning every imaginable theme and game mechanic. Plus, the site is frequently updated with new releases to make sure players always have access to the most recent games and cutting-edge slot features. When we were browsing Level Up, the most popular slots on the list were:

• Animal Madness by Play’n GO
• Aladdin and the Sorcerer by Pragmatic Play
• Arthur’s Fortune by Yggdrasil
• Emerald’s Infinity Reels by Relax Gaming
• Atlantis by EvoPlay
• Sizzling Eggs by Wazdan
• Arcane Gems by Quickspin
• Gold Strike Bonanza Fortune Play
• All Ways Candy by Amatic

Progressive Jackpots

Level Up’s library contains the very best progressive jackpots out there with the largest prize pools, including:

• The Mega Moolah Series: Immortal Romance, Atlantean Treasures, Fortunium Gold
• The Fire Blaze Series: Tundra Wolf, Adventure Trail, Jinn’s Moon, Blue Wizard Megaways
• The Wow Pot Series: Book of Atem, Sisters of Oz, Sherlock & Moriarty, Queen of Alexandria

But Level Up Casino goes above and beyond by also setting up its own in-house progressive jackpot which players can win by playing on any of the casino’s slot games. The jackpot is split into three tiers. The Pioneers Jackpot has a C$1 minimum bet and a hit range of C$70-$100, the Legends Jackpot has a C$5 minimum bet and a hit range of C$700-$1000, and the Titans Jackpot with a C$10 minimum bet and a hit range of C$7000-C$10000.

Fixed Jackpots

Aside from the variety of progressive jackpots, the games library contains several fixed jackpot slots from a variety of providers, including:

• Jackpot Lab by Platipus
• Dragon Chase by Quickspin
• King of Kings by Relax Gaming

Live Casino

Yes, Level Up brings the electric vibe of the casino floor online thanks to a varied selection of live casino games from reputable providers like Pragmatic Play Live, Quickfire and Lucky Streak. The options include classic live casino games as well as innovative live game shows. Here are some of our top picks:

• Live Roulette
• Live Blackjack
• Live Baccarat
• Live Poker
• Mega Wheel
• Sweet Bonanza Candyland
• Snakes & Ladders Live

Table Games

Yes, players will find a modest selection of table games that includes classic games and several variants to choose from, including:

• Blackjack: American, European, Lucky Sevens, Single Deck, Side Bets
• Roulette: European, French, American Royale
• Baccarat: Baccarat Mini, Baccarat Pro
• Poker: Caribbean, Oasis, Triple Edge, Texas Hold’em, Double Decker

Other Casino Games

Players will find several other game genres to try their luck on, such as:

• Scratchcard games: Football Scratch, Piggy Bank Scratch, Anaconda Wild Scratch
• Bingo games: Bingo Power, Bingo Soccer, Candy Dreams Bingo, Cleopatra Gems Bingo
• Dice games: Nicer Dice 40, Dice Dice Baby, Lucky Dice Cloverland
• Crash games: Aviator, Triple Cash or Crash

The vast selection of game genres at this casino is truly staggering, giving players plenty of options to discover new favorites alongside their usual gameplay.

Design and User Experience

Level Up is platformed on a sleek, modern and dark-themed site with exceptionally well-designed layout and graphics. Plus, the site is user-friendly, with all the essential sections like games, promotions, and the VIP program easily accessible from the homepage. The games library is well-organized, with categories for different types of games such as slots, table games, and live casino games, and a search bar to quickly find your favourite titles. The games load quickly and run smoothly, providing an immersive and enjoyable gaming experience.

Mobile Apps and Game Experience

Yes, it sure is! The mobile experience is also top-notch, as the site is fully optimized for mobile devices, ensuring that players can enjoy the same high-quality experience on the go whether it be on tablet or mobile. Players can play on Level Up via their preferred internet browser, or instead opt to download the casino’s app via the App Store or Play Store. Apps are specifically designed for mobile devices and are optimized for their operating systems, which usually results in faster load times, smoother gameplay, and a more intuitive user interface. Regardless of whether you choose to play through your internet browser or the app, make sure you have a stable internet connection to prevent lag or timed-out gameplay.

Payment Methods at Level Up Casino

Level Up Casino comes with a simple and intuitive cashier system. Players can choose from various payment and withdrawal methods that include cards, bank transfers, e-wallets and even cryptocurrencies. These include:

• Cards: VISA, Mastercard
• Bank transfer: Interac
• E-wallets: MiFINITY, MuchBetter, Flexepin, Jeton, Neosurf, ecoPayz
• Cryptocurrencies: Bitcoin, Ethereum, Litecoin, Dogecoin, USDT

How to Deposit

To deposit funds to your Level Up Casino account, simply:

1. Log into your Level Up account
2. Click on the blue ‘Deposit’ button located at the top-right-hand corner of the casino’s page
3. Enter your personal details if you haven’t done so already, including name and address
4. Choose your preferred currency from the drop-down menu (CAD/Cryptocurrencies)
5. Select a pre-set deposit amount or type in your own
6. Choose an available bonus from the displayed list or enter a bonus code (optional)
7. Click on the orange ‘Deposit’ button to proceed
8. Select your preferred payment method
9. Enter the transaction details (you might need to complete this step on a separate page depending on the selected payment method)
10. Confirm the transaction details

Once confirmed, the deposited funds should appear in your account balance near-instantly.

The minimum deposit varies depending on the payment method, as follows:

• C$15: VISA, Mastercard, MiFINITY
• C$20: Interac, MuchBetter, FlexePin
• C$30: Jeton, Neosurf, Ecopayz

Cryptocurrencies also have varying minimums, ranging from 0.0001 for BTC and 0.01 for Litecoin.

How to Withdraw Your Money

To cash out your funds, all you need to do is:

1. Click on your user icon at the top of your logged-in page
2. Choose ‘Wallet’ from the drop-down menu
3. Click on the ‘Withdrawal’ tab
4. Select your preferred withdrawal method (remember that only methods used to deposit can be used to withdraw)
5. Type in the amount you’d like to withdraw
6. Fill out the transaction details and confirm

Once your withdrawal request goes through, Level Up Casino aims to process it in under an hour, making this platform one with some of the fastest withdrawal approvals we’ve seen. Once approved, the time it takes for the funds to appear in your account will depend on the withdrawal method selected. Cryptocurrency transactions are near-instant, and e-wallet transactions are not far behind, taking a few minutes to a few hours. Bank transfer transactions take the longest, taking up to a few working days.

The minimum withdrawals vary depending on the method selected, and range from C$15 for MiFINITY, to C$30 for Interac and ecoPayz, to C$300 for bank transfers.

Customer Support

Level Up Casino customer support can be contacted via an email support form or via 24/7 live chat. We definitely recommend giving the live chat a try for any questions or issues as after testing it out ourselves, we found the agents on the other end to be prompt, polite and super informative with any queries we had. The chat also comes with the option to attach screenshots and files in case of any issues that require this. You can’t beat round-the-clock customer care – so kudos to Level Up for hitting the mark with this important aspect.