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Marie Claire Graham
by Marie Claire Graham
Reload Casino star-rating 4

Reload Casino

Game Selection
Withdrawal Speed

Number Of Games



Malta (MGA)

Game Suppliers

1x2gaming, Amaya, Betsoft, Big Time Gaming, Blueprint, ELK Studios, Evolution Gaming, iSoftBet, Leander Games, Microgaming, NetEnt, Novomatic, NYX Gaming, Play n GO, Playtech

Reload Casino Review

Reload Casino is a modern online casino designed for players who want to enjoy a wide selection of casino games at home or on the go as well as valuable cashback rewards. Join us as we browse through all that Reload has to offer and whether you should sign up and try your luck the next time you’re feeling lucky!


Thumbs Up 10% cashback every week

Thumbs Up Weekly draw

Thumbs Up Exclusive VIP program


Thumbs Down No welcome bonus

What is the Welcome Bonus at Reload Casino?

Interestingly, Reload doesn’t have a specific welcome bonus, which is unusual for an online casino. Instead, this casino gives players a weekly 10% cashback on all losses. It seems that Reload want to appeal to loyal and frequent players rather than new ones. Time will tell whether this strategy will pay off for Reload and its players!

Other Offers and Promotions

When we checked in, there were two ongoing promotions other than the welcome offer:

  • 10% cashback every single week, wager free: Players will automatically get 10% of their weekly losses credited back to their account.
  • Win a share of C$500 real cash every week: All players can earn lottery tickets for Reload’s weekly draw, where ten players win an equal share of C$500. For every C$40 wagered, players earn 1 point. Once players reach 100 points, they earn 1 Mini Ivy Ticket for the weekly draw.

It’s great to see fixed promotions that players can count on, week after week. With that said, we’d have liked to see some more thought behind the promotions.

For example, some additions could include ones that are themed or appeal to specific player styles – like free spins offers or live casino bonus funds. Hopefully, the team plans to add a couple more offers to the fixed promotions calendar over the next few weeks.

Wagering Requirements

Some of Reload’s offers are wager free – such as the 10% cashback offer. This is very generous and quite rare to find at any online casino, even the popular ones! Otherwise, all bonus amounts are subject to a 40x wagering requirement. This is slightly higher than the industry average we find at other online casinos.

VIP and Loyalty Program

Yes, there is! Players who enjoy all that Reload has to offer can enjoy additional perks and benefits by joining the Exclusive Reload Casino community. This program appears to be invite-only, and membership is obtained based on account activity and individual game play.

The site lists two VIP levels – Silver Reload and Gold Reload.

While the exclusive VIP program sounds very rewarding for high rollers, it’s a shame to see that low rollers have no way to reap the rewards for their loyalty. We hope to see the VIP program extended to include a couple of ranks for general loyalty rather than VIP.

What Games Can I Play at Reload Casino?

Players can choose from 2,500+ slot and casino games, including live casino and table games. Let’s take a closer look at each genre.


The slot library is the largest game section at Reload. It includes hundreds of titles from world-renowned game providers like Pragmatic, Play’ N GO, Microgaming, Booming Games and Red Tiger. Some of the most popular, trending games when we checked in, grouped into themes, were:

  • Adventure: Wolf Gold, Jurassic Park Gold, Starburst
  • Mythology: Gates of Olympus, Rise of Olympus, Aztec Falls, Viking Fall
  • Egyptian: Legacy of Dead, Scroll of Dead, Eye of Horus, Riche Wilde Book of Dead

We also noticed that the slot library has several new additions and new releases, so we expect slot players will find plenty of games to stay entertained!

Progressive Jackpots

Yes, Reload houses a couple of progressive jackpot titles, including The Mega Moolah suite by Microgaming: Atlantean Treasures, Fortunium Gold, Juicy Joker. There are also a couple of fixed jackpot titles.

Live Casino

Yes – Reload Casino comes with a 35+ selection of live casino games that feature some of the industry’s best providers, namely Evolution Gaming and Pragmatic. Some of the game types on offer include:

  • Live Roulette
  • Live Blackjack
  • Live Baccarat
  • Live Craps
  • Live Texas Hold ’em Bonus Poker
  • Live Bac Bo

Players looking for something different and more interactive can also try their luck on several live game shows, such as:

  • Football Studio
  • Deal or no Deal
  • Dream Catcher
  • Gonzo’s Treasure Hunt
  • Monopoly Live

It may not be the largest live casino selection out there, but it does include the most popular titles for its size!

Table Games

Yes – Reload offers several table game titles with plenty of variants available for niche players. Some of these are:

  • Video poker: Three Card Hold ’em,
  • Blackjack: Buster, Lucky Ladies, 21+3, 6 in 1
  • Roulette: European, American

The table game section also offers several first-person table and dice games, ideal for players who prefer playing at their own pace. The options include craps, roulette and blackjack.

Payment Methods at Reload Casino

Depositing and withdrawing funds to and from your account is done through a user-friendly cashier screen. Canadian players also get a variety of card, bank transfer and e-wallet payment options, including:

  • Visa / Mastercard
  • Interac / Interac e-transfer
  • Ezeewallet
  • MuchBetter
  • Neosurf
  • CashToCode EVoucher
  • Paysafecard

How to Deposit

Ready to give Reload Casino a try? To deposit funds to your account, all you need to do is:

  1. Click on the green Deposit button at the top of the home page
  2. Select your preferred payment method
  3. Enter the CAD amount
  4. Fill out the payment method and transaction details (this might require filling out details on a third-party window depending on the payment method selected)
  5. Confirm the transaction

Once confirmed, the deposited funds should appear in your casino fund balance instantly or within a few seconds. All payment methods come with a C$20 minimum deposit. It’s a reasonable amount and accessible to most low rollers.

How to Withdraw Your Money

When it’s time to cash out, simply:

  1. Navigate to the user menu and click on My Account
  2. Select the Withdraw tab
  3. Enter the withdrawal details, including the amount and account details
  4. Submit the withdrawal request
  5. Wait for approval (this can take up to 48 hours)
  6. Receive your funds within a few working days, depending on the method selected

The minimum withdrawal is the same as the minimum deposit: C$20.

Customer Support

There are two ways to get in touch with a Reload Casino support agent:

  • Live chat
  • Email

To reach out, click on the Contact Us tab from the main menu, then select your preferred method.

We decided to test the live chat function with a couple of general as well as technical questions a new player might have on the bonuses available and the terms and conditions.

Every time we asked a question, we got a prompt and informative reply within a few minutes. The support agents on the other end were very helpful and polite, so kudos to the Reload Casino team for their stellar customer service!

If you have a query or issue, we recommend using the live chat function first, then following up with email if needed.

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Verified Icon Reload Casino review in a nutshell
Marie Claire Graham by Marie Claire Graham
Reload Casino review image star-rating 4

We like the approach Reload Casino have taken with their gaming platform. The team has made sure to build a user-friendly site that is easy to navigate on mobile, offers several Canadian payment methods, and has stellar customer service, particularly via the live chat function.

So with the basics well-taken care of, whether you sign up comes down to your playing style, budget and preference.

For example, if you’re a low roller, you’ll be happy with the casino’s weekly 10% cashback, low minimum deposit and large game library. However, you’ll be less impressed with the lack of loyalty perks and fixed promotions. Meanwhile, high rollers can enjoy an exclusive VIP program, but the issue is there’s no way of knowing the actual levels of play needed to get on this invite-only list.

Even with these drawbacks, we still think Reload is definitely worth checking out!

Frequently Asked Questions (FAQ)


What are the special features at Reload?

  • Massive, 2,500+ game library including slots and live casino
  • 10% weekly cashback that’s wager free
  • Exclusive invite-only VIP program

Does Reload offer a welcome bonus?

There aren’t any specific welcome bonuses at Reload Casino, However, all players can enjoy a weekly 10% cashback once they sign up and play.


What games are available at Reload Casino?

There aren’t any specific welcome bonuses at Reload Casino, However, all players can enjoy a weekly 10% cashback once they sign up and play.


Does Reload accept CAD?

Yes – Canadian players can deposit and withdraw in CAD using various card, bank transfer and e-wallet payment methods.


Who owns Reload?

Reload Casino is an online casino managed by White Hat Gaming Limited, a company registered in Malta. This operator owns and runs over 20 successful online casinos, including Diamond 7 Casino, Slotnite Casino and Jonny Jackpot Casino.


Where is Reload licensed?

Reload Casino is licensed in the United Kingdom and in Malta, an EU country, under a UK Gambling Commission (UKGC) and a Malta Gambling Authority (MGA) license.


Is Reload a scam?

Not at all – Reload Casino is a legitimate casino that is licensed in two of the most reputable jurisdictions worldwide. This means that Reload Casino is regulated and monitored for its commitment to safeguarding players’ interests, fair play and customer service.


Is Reload mobile-friendly?

Yes – you can play your favorite Reload Casino games on your mobile or tablet. And there’s no need to download any apps! Simply launch your preferred browser, navigate to the Reload Casino site and log in to play.

Marie Claire Graham
Marie Claire Graham Author
66 Articles
Meet Marie-Claire Graham, a bubbly Canadian writer with a passion for all things casino. She graduated from Conestoga College with a degree in graphic design, and has been using her expertise to provide in-depth and engaging content on the exciting w... Read more about Marie Claire Graham