Space Casino

Space Casino Review

Space Casino is one of the newer launches in the online casino universe, promising a stellar gaming experience thanks to a one-stop casino and sportsbook platform. Featuring an expertly curated games library, 24/7 customer service, and favourable offers, this new casino appears to be a clear-cut recommendation, but is it so? Let’s find out!

What Is the Welcome Bonus at Space Casino?

Players new to Space Casino are greeted with 50 free spins on Big Bass Splash by Pragmatic Play. To claim, you need to:

• Deposit a minimum of C$10.
• Wager a minimum of C$10 on any slot game in the casino section.
• Use up the free spins within 7 days of them being awarded.

As for the fine print, each free spin is worth C$0.20, and winnings come with zero wagering requirements. The terms don’t list a cap on maximum winnings either. Casino bonuses with no wagering requirements are rare in the industry, so even though this welcome offer isn’t as generous as those found on competing platforms, it certainly has some of the best terms out there!

Other Offers and Promotions

In addition to the welcome bonus, Space has one other fixed promotion: a weekly cashback offer. Here’s how it works:

• Get 10% cashback, up to C$100, on any net losses from slot gameplay from Monday to Sunday.
• Opt into the promotion and receive your cashback before 11:59 pm UTC every following Monday.
• The minimum cashback is C$1, which rewards even small losses.
• Only cash wagers are eligible for the cashback offer.
• Available on all games within the casino section.

Cashback bonuses are very popular and with good reason! So, I’m glad to see that out of all the possible offers, Space has prioritized giving one rewarding offer. Naturally, though, it would be great to see more offers, possibly free spins geared towards slot players and general match deposit bonuses.

Given this platform has just recently launched in Canada, I expect the team will add more promotions as the casino grows its base, so check back in a couple of weeks to see whether anything new has been added!

VIP and Loyalty Program

Space doesn’t have an advertised VIP or loyalty program, but after a quick check-in with a live chat agent, I discovered there is some type of invite-only VIP program available. When I asked for more details, the agent couldn’t give more information, so I assume that this VIP program is for hand-picked high-rollers or frequent players. That’s just my assumption though so hopefully, there will be more information available on the site soon!

What Games Can I Play at Space Casino?

Space Casino is currently a small, well-curated platform featuring a couple hundred games. The selection is powered by 6 well-known game providers: NetEnt, PG Soft, Pragmatic Play, Red Tiger, Spinomenal, and Evolution Gaming. The site also has an integrated sportsbook and virtual sports section, making it an ideal destination if you enjoy casino games and sports betting.

Slots

The slot section at Space currently features around 500 slots with a variety of themes and game mechanics. You can easily sort games based on their popularity. When I checked in, this list included:

• Starburst by NetEnt (RTP: 96.09%): Thanks to its interstellar theme, this well-known slot is an obvious choice if you’re drawn to the Space platform. It has a simple reel set-up and a Starburst Wilds feature, where wilds expand to cover entire reels and trigger re-spins. I decided to give this game a go for a couple of rounds and while I didn’t land any massive wins, I walked away with a couple of small wins.
• Gates of Olympus 1000 by Pragmatic Play (RTP: 96.5%): This mythical-themed slot offers an exciting adventure set in ancient Greece. The game features a cascading reel mechanic, where winning symbols disappear and new ones fall into place, potentially creating chain reactions of wins. I was particularly impressed by the free spins feature, which can be retriggered indefinitely. While the game’s high volatility means that big wins are rare, the 96.5% RTP means you can expect reasonable returns over time.

• Gangsters Gold Royal Riches by Spinomenal (RTP: 95.8%): Set in the world of 1920s gangsters, this slot features an engaging storyline and immersive graphics. The highlight of my experience was the Gangster’s Bonus round. It took me ages to trigger, but around 15 minutes in, I finally managed. During this round, I had to choose between briefcases to reveal cash prizes. I didn’t win big this time around, but this slot is great fun if you’re patient!

The Space team has clearly prioritized quality over quantity when it comes to their online slots. It’s not the largest game selection out there – far from it. Yet the library is exceptionally well-curated, and the high-profile provider list means you’ll still find some of the most beloved classics alongside the newest titles on the market. Overall, I recommend Space if you enjoy slots, albeit only if this platform houses your preferred game studios.

Progressive Jackpots

Currently, Space only houses one progressive jackpot slot:

• Divine Fortune by NetEnt (RTP: 96.59%): This popular progressive features Falling Wilds Re-Spins and a Jackpot Bonus game. During a couple of rounds, I was lucky enough to trigger the Falling Wilds Re-Spins feature a couple of times, securing some mid-sized wins and cashing out 1.5x more than my starting budget.

Even though this is a great progressive jackpot, the selection is way too small to recommend to jackpot chasers.

Live Casino

Space’s live casino section is powered by two studios: Evolution Gaming and Pragmatic Play Live. The quality and standards of these two studios make up for the lack of provider variety. You’ll find all the casino floor classics here like:

• Live Roulette
• Live Blackjack
• Live Video Poker
• Live Baccarat
• Live Sic Bo

The library also houses lots of live game show titles, including:

• Football Studio by Evolution: A great choice for fans of football, this game features live football commentary. To play, you predict which of the two cards dealt is higher, while enjoying the added thrill of occasional football match updates. Its simple gameplay is reminiscent of Casino War and is a great option if you’re into fast, quick rounds at home or on the go.

• Cash or Crash by Evolution: This is a live version take on the crash game genre – a high-stakes game where you must decide when to cash out your winnings or risk losing it all. The game takes place inside a blimp cruising over a bustling metropolis. With each green ball, the blimp takes you to greater heights and greater payouts, but if you draw a red ball, you swiftly return to the ground and crash. The higher you go, the greater the winnings! I’m a big fan of the crash genre as you can effectively take on as much risk as you want. For example, the RTP on this specific game can be as high as 99.5% if you bank on and cash out after the first green ball.

• Sweet Bonanza Candyland Live by Pragmatic Play: An excellent choice if you’re a fan of the original Sweet Bonanza slot, this game is a live version of the popular slot, and brings the candy-filled world to life with live dealers and immersive gameplay. You can enjoy all the features of the original game, including the free spins round with multipliers, in a live setting.

Meanwhile, other well-known options in this popular genre include Stock Market Live, Monopoly Live, and Gonzo’s Treasure Map. All in all, Space has a great selection of live casino games and I’d recommend it if you’re both a frequent or occasional player of this genre.

Table Games

While Space has a dedicated tab for the table game genre, I could only find a handful of options, all by Evolution:

• First Person Video Poker
• First Person Baccarat
• First Person Dragon Tiger
• First Person Lightning Lotto

While these are great options, I found the general lack of table games surprising, given Space is partnered with providers that are known to have plenty of table games in the more popular roulette, blackjack, and video poker genres. As is, if you enjoy table games, you’ll need to consider their live casino counterparts or look elsewhere on a different platform.

Sportsbook

Space offers a wide range of sports and events to bet on, including:

• Football
• Tennis
• Ice Hockey
• Rugby
• E-Sports

The platform also offers competitive betting odds, meaning you get access to favourable betting opportunities on hundreds of upcoming sports matches. Kudos to the team for also organizing the sportsbook page in a way that’s super accessible and easy to keep track of matches and bets.

Virtual sports

Space houses a virtual sports section – ideal if you’d like to bet on your favourite sports while not being tied down to scheduled live matches, or at the mercy of last-minute cancellations due to weather! Options include:

• Virtual Football
• Virtual Champions League / World Cup / Euro
• Virtual NBA
• Virtual Tennis
• Virtual Baseball
• Virtual Dogs / Horse Racing
• Virtual Motor Racing

Betting rounds run every few minutes and feature realistic graphics and commentary. You can also easily review past results and customize future bets.

Design and User Experience

Overall, Space Casino has a great design and user experience. Here’s a summary of my observations:

• Visual design and theme: As you’d expect, this platform is space-themed, featuring a purple, yellow, and blue palette. You can also choose between a light or dark theme at the top left corner of the site, which I found to be a nice touch. The visuals and most of the content are designed with the theme in mind, making for an immersive experience overall.
• Navigation: The platform is easy to navigate thanks to comprehensive menus and intuitive buttons.
• Game filters: It’s easy to browse the site thanks to well-labelled game menus. Each page has clear buttons that direct users to specific game genres. Since slots are the largest section, there were additional filters including ‘Popular Games’, ‘New Games’, and ‘Megaways’ Games.
• Loading speed: The site offers an average loading speed. I don’t think it’s as optimized as it can be as there were a few seconds of delays when switching between pages and when searching for particular game titles in the search bar. This might be due to the large video players on some pages. Otherwise, all casino games worked fine with zero lag.
• Language selection: Space is currently only available in English, both in terms of the site contents and customer support.
• Customer Support: The platform has a 24/7 live chat, accessible by clicking on the chat icon at the bottom right of the page. I’ll review this feature in more detail below!
• Account management: Managing your Space account is straightforward. It was simple to perform transactions, use the live chat, navigate the user features, and browse the gaming libraries.

Mobile Apps and Game Experience

Space doesn’t offer a mobile casino app, but that’s not a problem! You can easily play on your cellphone or tablet by logging into your account via your preferred internet browser. The platform is designed to be responsive and accessible on any device, ensuring a seamless experience no matter the screen size.

I tested the site on an Android tablet and an iPhone and had no issues with browsing or gameplay. The cashier and games worked smoothly. Plus, I found the sports betting tracking features to be especially well-designed for mobile, making Space a great option for on-the-go sports bettors.

Payment Methods at Space Casino

Space Casino accepts CAD, currently via the following methods:

• Card: VISA, Mastercard
• Bank transfer: Interac
• E-wallet: AstroPay

I think the site should add a couple more banking options for Canadian players or more e-wallet options. The good news is that Space doesn’t charge any fees, so players will always work with the full amount they deposit or withdraw.

How to Deposit

The minimum deposit is a low C$10, making it a great choice for players with all budgets. Here was my experience when depositing at Space:

1. I logged in to my Space account;
2. Clicked on the ‘Deposit’ button;
3. Selected my preferred payment method (As usual, I used Interac);
4. Entered my deposit amount, specifically C$10 so I could take advantage of the welcome bonus;
5. Verified my payment details (full name and card details) and confirmed the deposit;
6. After my final verifications, the funds were available in my Space account!

How to Withdraw Your Money

You can withdraw between C$10 and C$5,000 per transaction. It’s important to note that Space operates a Closed Loop policy: withdrawals are sent back to the original deposit method. If multiple methods are used, withdrawals are prioritized to close the loop for the one with the greatest deposit.

These specifics are important to keep in mind if you generally deposit using multiple methods. Personally, I would stick to just one method on this platform to keep things simple and streamlined. Once all my documents were approved, here’s how I withdrew my funds:

1. After logging in, I clicked on the user icon at the top of the screen.
2. I then navigated to the Cashier section and selected ‘Withdraw’.
3. I typed in the amount I wanted to withdraw and filled out the transaction details.
4. I confirmed the transaction and waited 2 days to receive my funds.

To withdraw funds from your Space account, you first need to complete the verification process. The Space team generally reviews all withdrawal requests within 24 hours, but it might take longer if further documentation is needed. In my case, this process required multiple uploads and checking in with the live chat a couple of times to complete the process.

Overall, it’s easy to submit documents, but the support team might request more information after the standard documents have been submitted. So I suggest holding off from depositing a lot until you’ve completed the verification process, to make sure there aren’t any hitches with your first withdrawal.

After approval, withdrawals are sent to your account, with e-wallet withdrawals typically taking minutes to hours to get there and bank transfers requiring a few working days.

Security and Player Safety

Space Casino is a secure and licensed platform owned by Stech European Entertainment Limited. It holds a licence from the Malta Gaming Authority under licence number MGA/B2C/454/2017, meaning the company is audited and committed to fair play and compliance with industry standards.

Plus, the platform uses the latest SSL and encryption technology to protect your data, whether it be personal details or payment information.

Responsible Gaming

Space takes responsible gaming seriously, even going as far as to incorporate some of the self-management tool options when signing up. When I was completing my account set-up, I was prompted to select a deposit limit. I went with no deposit limit, but it’s great to see players are encouraged to set limits from the get-go. Once signed up, you’ll also find a well-maintained responsible gambling section where you can choose to:

• Complete a test to check your gambling profile and identify any problem behaviours early on.
• Track your spending to help stick to a budget.
• Set reality checks to remind you of how long you’ve been in a session.
• Set deposit, wager, and loss limits to keep these in check.
• Take a break by removing account access for a few hours or a day.
• Exclude yourself by blocking access to your account for months or an unspecified duration.
• Close your account entirely and remove the possibility of signing up for a new account.

The site also lists a few professional support resources, including GamCare, Gamble Aware and Gamblers Anonymous. Given this level of care, Space offers some of the most comprehensive and integrated responsible gambling support I’ve seen at an online casino!

Customer Support

Space Casino can be reached 24/7 via email or live chat. There’s also a well-written ‘Help’ section that works as a general FAQ for the most commonly asked questions and general issues. Between email and live chat, I recommend using the live chat feature. Here was my experience of using it after an hour or so of browsing the site as a new player:

• I clicked on the live chat button on the bottom right-hand corner of the page and typed in my name and email address. Once done, I was instantly connected to a live agent.
• I asked some general questions on the platform and got direct, clear answers. The responses were very abrupt, but they provided the information I was looking for.
• Then, I asked a couple of more technical questions about the available offers, the withdrawal process and so on. In some cases, the agent replied with a curt “I don’t know” – which is an unsatisfactory answer given I was asking for clarification on details that were not listed anywhere in the site’s terms and conditions.

Overall, I’m a bit disappointed about my experience with Space’s customer service. The live chat was helpful with some of my questions, but I do feel that better service can be provided on technical questions, even if they need to be passed on to another department.

I believe this to be a small hiccup that they will gradually rectify as the casino grows its player base. That said, I do recommend contacting live chat if you have any issues because the replies are instant. But be prepared to have your question passed on or have to carry out a lengthier follow-up to get the responses you need.