Spin Genie Casino

About Spin Genie Casino

Spin Genie Casino launched in 2022, as a gambling site designed for Canadian players from Ontario. Licensed and regulated by the AGCO, Spin Genie offers over 2000 exciting casino games including top slots like Sweet Bonanza, Eye of Horus, and Book of Dead. This online casino aims to create a gamified player experience, with plenty of built-in reward structures. The intuitive site is optimised for all mobile devices, making playing games and triggering promos seamless. Discover everything this new casino has to offer in our full review.

What is the welcome offer at Spin Genie Casino?

New players at Spin Genie Casino can claim an exciting welcome offer of 108 bonus spins on the Thor slot game. This is awarded on your very first deposit of just $10 or more. The spins are for the popular Thor slot game, have a value of $0.10 per spin, and come with wagering requirements of 60x which are a bit higher than standard. Winnings from the spins are capped at $5.

To claim the offer, simply sign up for a new account, make a qualifying first deposit via your preferred banking method, and the 108 spins will be credited to your account automatically. Just remember to use the spins within 30 days. It’s a fun way to try out the Spin Genie games risk-free upon joining, just keep in mind the wagering requirements before you play.

Other Spin Genie Offers

Aside from the new player welcome offer, Spin Genie Casino also provides members with a variety of ongoing and daily bonuses to take advantage of. These promotional offers add extra value and give you more chances to play and win.

Enjoy new offers every day with Daily Picks!

Spin Genie’s Daily Picks feature provides members-only access to exciting new bonus offers each day. You can choose between special deposit bonuses, bonus spins, or even real cash prizes. To access Daily Picks, simply log into your account and visit the main menu where you’ll see that day’s exclusive offers. It’s a great way to get surprised with new deals day after day.

Daily slots tournaments

Put your spinning skills to the test in Spin Genie’s daily slot tournaments. You can join free tournaments or buy in for as little as $1. Special holiday and event tournaments are also offered. To enter, log into your account, visit the Tournaments page, and either make a deposit or purchase tournament spins. Compete against other players for big cash prizes. It’s an exciting way to boost your bankroll.

Which casino games are available at Spin Genie Casino?

Spin Genie Casino offers a focused selection of high-quality casino games spanning slots, live dealer games, and virtual table games. With over 500 slots, this category makes up the bulk of the lobby. You’ll find titles from some of the most popular casino game providers like IGT, NetEnt, Blueprint Gaming, and Push Gaming. Here’s a quick overview:

• Online Slots – With over 500 slot titles, this is the main focus at Spin Genie. Top providers featured include IGT, NetEnt, Blueprint Gaming, Push Gaming, WMS, Lightning Box, All41Studios, and Fantasma. Some popular slots to play are Mask of Amun, Immortal Romance, Curse of the Werewolf, Reel’em In Lobster Potty, Bushido Ways, Starburst, Bonanza, Rainbow Riches, Zeus, Montezuma, Spartacus, and Cleopatra. New slots are added every month.

• Live Casino Games – There are 52 live dealer table games at Spin Genie including blackjack, roulette, baccarat, and poker. Top providers include Evolution Gaming, Pragmatic Play Live, Authentic Gaming, and more. Games feature real human dealers and croupiers for an authentic online casino experience.

• Table Games – 21 virtual casino games like online blackjack, roulette, baccarat, craps, and video poker from providers like Playtech, Microgaming, and NetEnt. Top titles include European Roulette, Vegas Blackjack, Triple Card Poker, and Deuces Wild.

What payment methods can I use at Spin Genie Casino?

Spin Genie offers a variety of secure and popular casino payment methods for deposits and withdrawals, including interac, payz and credit cards. When playing for real money, you’ll want to use a banking option that’s right for you in terms of speed, limits, and accessibility. Here are the payment methods available at Spin Genie Casino:

Deposits

• VISA – Instant deposits. Min $10, max $5000.
• Mastercard – Instant deposits. Min $10, max $5000.
• ApplePay – Instant deposits. Min $10, no max specified.
• Paysafecard – Instant deposits (for deposits only). Min $10, max $1000.
• Payz – Instant deposits. Min $10, no max specified.
• Interac – Instant e-Transfer deposits. Min $10, max $5000.

The minimum deposit across all methods is CAD 10, making the site accessible to players of all budgets.

Withdrawals

• VISA – 1-3 business days. Min $20, max $5000 per week.
• Mastercard – 1-3 business days. Min $20, max $5000 per week.
• Interac – 1-3 business days. Min $20, no max specified.
• Payz – 1-3 business days. Min $20, max $5000 per week.
• Check by Courier – 3-5 business days. Min $20, max $5000 per week.

Spin Genie aims to process withdrawals within 1-3 business days. Unfortunately, cryptocurrencies are not accepted at this time, but this is unsurprising since the Ontario license is very conservative.

Does Spin Genie Casino offer a good user experience?

Overall, Spin Genie offers an excellent user experience with a modern, intuitive website and mobile apps. A few highlights:

• Device flexibility – You can play instantly on desktop or mobile. The casino is mobile-optimized and iOS/Android apps are available.
• Sleek design – The site has a clean, uncluttered design with sharp graphics. Games and menus are well-organised.
• Easy navigation – Important pages like Promotions, Banking and Help Centre are accessible from a top menu bar.
• Fast performance – Pages and games load quickly thanks to optimized technology. There’s no lag or crashes.
• User-friendly interface – The layout is intuitive and simple. Key info is easy to find. Registration and banking are straightforward.
• Helpful features – Useful additions like live chat, reality check reminders, and account history streamline play.

With flexible device access, a modern design, fast speeds, and intuitive navigation, Spin Genie makes it enjoyable and hassle-free to play your favourite games anywhere, anytime.

How do I contact Spin Genie Casino customer support?

No matter what time of day or night, Spin Genie’s customer support team is ready and waiting to provide friendly assistance via live chat or email. Unfortunately, phone support doesn’t make the cut with this casino. However, live chat on the decks, you don’t miss it much as help is just a click away.

Here are the ways to contact Spin Genie Casino customer support:

Live Chat – The fastest way to reach a support agent is through Spin Genie’s 24/7 live chat feature. Simply log into your account and click the “Live Chat” button to instantly connect with the helpful support team and get your questions answered in real-time.

Email – For inquiries that don’t require an urgent response, you can email the Spin Genie support team at [email protected]. Emails are monitored around the clock and you’ll generally receive a reply within 24 hours.

Is Spin Genie Casino legit?

When choosing an online casino, it’s understandable to have concerns about safety and legitimacy. Here are the key reasons why Spin Genie Casino is a trustworthy and secure option:

• Licensed and regulated in Ontario – Spin Genie holds a gaming license from the Alcohol and Gaming Commission of Ontario (AGCO). This rigorous licensing process ensures they meet high standards for responsible gambling practices, player safety, and fair gameplay.

• 128-bit SSL encryption – The site utilizes top-level 128-bit SSL encryption to protect all financial transactions and personal data. This is the same technology used by major banks and keeps your information private.

• RNG certified games – Spin Genie only offers games from reputable developers that are certified to use fair Random Number Generators (RNG). This guarantees all game outcomes are truly random.

• Secure cashier – The casino cashier provides safe and secure deposit and withdrawal options. All payments are processed by trusted third-party payment providers.

• Responsible gambling tools – Spin Genie promotes healthy play by providing deposit limits, loss limits, timeout facilities, and links to problem gambling resources.

With regulation oversight, cutting-edge security, fair games, and responsible gambling policies, Spin Genie has implemented the technology and procedures of a trustworthy online casino. Players can feel confident the site is legitimate and secure.

What are the Responsible Gambling measures at Spin Genie Casino?

Spin Genie takes responsible gambling very seriously and provides players with tools to control their play. As required by their Ontario gaming license, these include:

• Deposit limits – Set daily, weekly or monthly deposit caps that cannot be exceeded. Limits can be lowered instantly or raised after 24 hours.
• Loss limits – Restrict the amount you can lose over a day, week or month based on wagers and payouts. Losses exceeding the limit will stop play.
• Time-outs – Take a break from playing by locking your account from 24 hours up to 90 days. Marketing emails also stop.
• Self-exclusion – Completely close your account from 6 months to 5 years. You’ll be removed from marketing and unable to deposit or play.
• Game time tracker – See how long you’ve played during each session right on the game screen.
• Access to resources – Links are provided to problem gambling organisations and helplines on a dedicated Responsible Gambling page accessed from the site’s footer.

With Spin Genie’s responsible gaming toolkit, players control their deposits, losses, playing time, and account access. Additional resources are also supplied for those who need further support.