Casino Joy

About Casino

What’s the idea behind Casino Joy? Celebrating the pure pleasure of gaming, Casino Joy is an exuberant casino with something to offer all players.

What are the special features available at Casino Joy? VIP Club for loyal players.

Where is Casino Joy licensed? Licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

What games are available at Casino Joy? Slots, blackjack, roulette, progressive jackpots and live casino games are all on offer.

Is Casino Joy legal in Canada? Yes, it is available to players in Canada.

When was Casino Joy opened? 2018

How can I get in touch with Casino Joy customer support? Live chat, phone, email

Casino Joy is another awesome casino from Genesis Limited! Joining the likes of sibling casinos Spinit and Sloty, Casino Joy is an online casino that is registered to trade in Malta. Regulated by the Malta Gaming Authority, this casino has all its papers in order.

What remains to be seen is whether it’s a decent enough choice for our Canadian players.

From a first glance, Casino Joy offer players a huge variety of games to choose from. Casino Joy offers online slots, casino games, progressive jackpots and live dealer games for players to partake in. The choice of games are provided by some of the biggest Canadian providers in Microgaming, Evolution Gaming and NetEnt.

Check out the rest of this review for more details!

Casino Joy Welcome Bonus – Up to $1,000 + Up To 200 Free Spins

When players sign up and start depositing money, they will receive matched bets from their first 4 deposits, up to a maximum of $1000 as well as 200 free spins.

• On your first deposit you are given a 100% matched bet up to a value of $200 and 200 free spins on Starburst. That means if you deposit $200 you will receive a $200 matched bet.
• On your second deposit you will receive a 50% matched bet up to a value of $200. That means if you deposit $400 you will receive a $200 matched bet.
• On your third deposit you will receive a 25% matched bet up to a value of $300. That means if you deposit $1200 you will receive a $300 matched bet.
• On your fourth deposit you will receive a 25% matched bet up to a value of $300. That means if you deposit $1200 you will receive a $300 matched bet.

Does Casino Joy have a VIP Club?

Casino Joy offer a VIP Club for players. There aren’t a lot of details available in relation to how you become a part of the VIP club but once you’re in, you will receive a dedicated account manager, exclusive bonuses, exclusive VIP events, a monthly VIP prize draw, personalised birthday presents, holiday packages, personal withdrawal service and exclusive promotions.

Although there are no specific details available for the VIP club the rewards on offer sound promising.

What games can I play at Casino Joy?

There are a wide variety of games that are available for Canadian players at Casino Joy. They offer an excellent choice of video slot games, casino games, live dealer games and progressive jackpots.

The games are provided by some of the best providers for the Canadian market, including Microgaming, Yggdrasil, Play’n GO, Quickspin, Evolution Gaming and NetEnt, as well as a number of smaller providers such as Skywind.

Casino Joy offer a well rounded selection of slots for players all provided by the some of the most well regarded providers on the market currently. The providers are Microgaming, Evolution Gaming, Quickspin, Play’n GO, Yggdrasil and NetEnt, some of the biggest and most widely known providers on the market. This means that Canadian players have access to a number of the biggest slots on the market. Slots like Vikings go Berzerk, Fire Joker, Hidden Valley, Golden Fish Tank and Rich Wilde and the Book of the Dead are all available. However, the total number of slots that are available is slightly lower than other casinos on the market.

There is a healthy selection of live table games available at Casino Joy, available by selecting the live casino tab just underneath the slideshow. Here you will find a fantastic selection of roulette, baccarat, poker and blackjack games available to play. There is Dream Catcher available if you feel like playing a more game show themed game.

There are also standard video versions of all of these games available on the casino games tab that is located just underneath the slideshow at the top of the lobby. This offers a large selection of poker, blackjack and roulette games to players.

Casino Joy make it a simple task to find the progressive slots that are available. All you need to do is click on the slots and jackpots tab that is located just underneath the slideshow, near the middle of the screen. You can then choose the jackpots tab and be shown the various jackpots that are on offer.

There are some of the most famous and some of the latest progressive slots available, including Mega Moolah, Mega Moolah ISIS, Gunslinger Reloaded and Leprechaun Goes to Hell.

How do I deposit and withdraw money at Casino Joy?

There is a superb selection of different banking options available for Canadian players. These go from traditional methods like credit and debit cards to more modern technologically advanced options like online wallets.

• Credit/Debit Cards (like Visa and Mastercard)
• Interac
• Trustly
• Skrill
• ecoPayz

All of these options are available to Canadian players, and the inclusion of ecoPayz makes it much better for Canadian players as it limits additional fees, especially when utilising overseas transactions.

The minimum deposit is $10 and a maximum deposit of $5000 for all methods except ecoPayz which has a maximum of $5000. All payment methods have a $10 minimum withdrawal and a $2300 maximum withdrawal. There is an overall maximum withdrawal of $100,000 a month.

What are the wagering requirements at Casino Joy?

The wagering requirements for Casino Joy are 40 times the initial amount of deposit received. This means that if you receive a $250 welcome bonus then you will need to wager $10,000 in order to gain access to your winnings from that bonus. The casino has an all encompassing bonus policy in action. Bonuses are only available once per person and household.

How can I contact Casino Joy customer support?

There are a number of ways to get in touch with Casino Joy if you have an issue with the service provided. The first and easiest method is the live chat that is located in the help tab at the very top of the lobby. The help tab is a question mark located in the top right hand corner of the lobby. Once inside the help tab there is a button that will open the live chat box. There is also an FAQ on offer which is worth checking out first as it may solve your problem without needing to resort to the live chat.

If this doesn’t allow you to get the support that you require then you can also email [email protected].

If this still doesn’t solve your issue then the phone number to get in touch with the casino is 00356 20341518.

References

• Genesis Affiliates
• Malta Gaming Authority
• European Gaming