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Marie Claire Graham
by Marie Claire Graham
Luckbox Casino star-rating 4.7

Luckbox Casino

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About LuckBox Casino

If you strongly believe that variety is the spice of life, then Luckbox Casino is worth a second look. While some players prefer having accounts on multiple specialised sites, others prefer the ‘all under one roof’ approach. Luckbox Casino is here to appeal to the latter group, jamming a huge selection of gambling options into one site. Slots, table games, live casino, scratchcards, a sportsbook, and even eSports – it’s all there. The site is operated under a licence from the Isle of Man Gambling Supervision Commission, which is slightly less common than those issued by Malta or the UK. In this review we’ll explore the level of security, and the all-round service offered by Luckbox, assessing whether they live up to the hype.

Did you know? You can start playing at Luckbox for just $10! Use the code CASINO to get started with a deposit match bonus!

LuckBox Casino Pros and Cons

Pros

Thumbs Up Large selection of gambling options

Thumbs Up All free spins are wager-free

Thumbs Up Fair and achievable bonus wagering requirements

Thumbs Up Dedicated eSports bonuses

Thumbs Up Reliable payment options

Cons

Thumbs Down Withdrawals can be a little slow

Thumbs Down Customer support not available 24 hours a day

What are the bonuses at Luckbox Casino?

It’s pretty much a guarantee that players who are new to an online casino will get to cash in on their very first deposit with an additional bonus package. At Luckbox the welcome offer is very streamlined. It’s straight-up bonus cash, no free spins and no multi-level structure. All new customers will get 100% up to C$1,000 (or the equivalent in your currency) on their very first deposit.

You can also benefit from 75% up to C$300 on your second deposit – use the bonus code GLHF2.

In order to qualify you’ll need to make a minimum deposit of at least €10 – and don’t forget to enter the bonus code ‘CASINO’! You’ll be able to use your bonus cash on everything the site has to offer, including slots, progressive jackpot games, and even live casino games including Blackjack, Roulette, Baccarat and more. Your bonus cash is also open to use on all esports and traditional sportsbook betting. The only catch is that you’ll need to meet wagering requirements of 35x before you can cash out any winnings.

Other Luckbox Casino bonuses

Luckbox Casino has an eclectic collection of bonuses that give players a reason to stay, long after the welcome bonus has dried up. Here are a few examples of what you can expect:

Kato Bet Boost

If you’re an eSports superstar, this bonus has your name all over it. Luckbox is big on eSports, and they crafted dedicated bosses to give players a boosted chance at walking away a winner. This promotion is based on CS:GO predictions, giving you the chance to boost your winnings by up to 100%. All you have to do is bet on your favourite team to win a match at IEM Katowice.

To cash in, your team must win the match, plus you’ll need to complete one of our in-game objectives. The promotion is split into four tournaments, with a different objective for each. The only restriction is that your pre-match bets need to hold a value of €5 or more.

Network Promotions

Because Luckbox has teamed up with all the game providers in the business, they frequently offer players the chance at millions of pounds in prizes via network promotions. Pragmatic Play’s Drops and Wins are probably the most famous of all these. It’s been running for a couple of years now, but it won’t last forever. Once it wraps up, Luckbox will replace it with another promo, which can be from any other provider, like Microgaming or Red Tiger. These kinds of promotions are fantastic, because they give all players a shot at huge cash prizes that the casino operator could never afford without the backing of big game providers.

Combo Bet Cash Back

Cashback (or ‘cash back’) is a common feature at gambling sites, acting as a sort of salve to the sting of placing losing bets. At Luckbox, their cashback program only applies to sports bets – combo sports bets to be specific. In order to qualify you’ll need to place a combo bet with at least four selections. If one of these loses, you’ll get your money back as a Free Bet up to a maximum of €5 (or the equivalent in your currency). The minimum value of your bet must also be €5, and each selection must have odds of at least 1.2. We would argue that instead of cashback, Luckbox Casino has set up its own spin on a risk-free bet. Whatever you call it, it’s a good deal.

What games can I play at Luckbox Casino?

As we’ve already mentioned, Luckbox Casino comes with a game library that’s full to the brim with different gambling options. This casino site benefits from its unique library of games, particularly esports, which don’t feature at many competing sites. Here’s a quick summary of all the different games you can stake, wager and bet at Luckbox Casino:

  • Slots – If video slots are your thing then you’ll find over 800 of them at Luckbox. These come from the best providers like Pragmatic Play. There’s also a top selection of jackpot slots from Microgaming offering multi-million wins.
  • Table Games – At under 30 options, this is a small selection. Nonetheless, players can choose from a few classics like blackjack, baccarat, roulette, and more.
  • Live Casino – Evolution Gaming runs the Luckbox Live Casino section, with multiple versions of roulette, blackjack, baccarat make up an exciting live game lobby. There’s even a section dedicated to game shows, where players can step into exciting experiences with Dream Catcher, Deal or No Deal Live, and more.
  • Scratchcards – If you’re seeking out the thrill of an instant win, then click over to Luckbox’s scratchcard tab for just under 40 digital scratchers. These come in several different themes, from classic recreations, to extravagant creations with wins up to 250,000.
  • Sports – Luckbox plays host to a small selection of sports markets, offering odds on football / soccer, American football, hockey, and basketball. While nice to have for recreational players, serious punters probably won’t choose to place their bets here.
  • eSports – If you’re into eSports betting then you’ll happily settle in at Luckbox, offering betting options on all the latest contests across the most exciting games. League of Legends, Fortnite and Dota 2 – Luckbox has them all.

How do I deposit and withdraw money at Luckbox Casino?

Although Luckbox doesn’t have the longest list of payment options on offer, all the key players are on there. Luckbox definitely tends to favour digital options, which forces players to load up an ewallet with their debit card or credit card rather than transacting directly. The options on offer include:

This list is subject to change. For a constantly updated list of options (which we advise you to check out before registering an account) you can just click on the ‘Payment Options’ link from the footer of the site. According to the Luckbox customer support team, it can take up to three business days for a withdrawal to be processed. That’s quite a long time, since most operators turn a withdrawal request around within 24 hours. This is on top of the time it takes your payment method to release the funds.

How is the user experience at Luckbox Casino?

Considering Luckbox has crammed so much into one space, the site feels clean and not at all cluttered. Even before you sign up, the site allows you access to a wealth of information, covering all aspects of the operation. This is crucial to those who feel uncertain, or need a little more detail before they commit and sign up. The site’s navigation is also well thought-out, with an intuitive design that minimises frustrations. It’s also very easy to launch a customer support chat from any page on the site – assuming you catch them during business hours.

Luckbox Casino responsible gambling measures

Responsible Gambling (RG) has become a priority for most players, who want to make sure they’re safe and protected when playing and betting online. This protection goes beyond information security, with individuals wanting to ensure the gameplay remains fun at all times. Luckbox Casino, as an Isle of Man licensee, is required to give players access to a set of tools, which allow them to customise their experience. These are:

  • Deposit Limits
  • Wager Limits
  • Loss Limits
  • Session Limits
  • Take a break
  • Self-Exclusion

How can I contact Luckbox Casino customer support?

As an online casino and betting site that forms part of the new wave of gambling options, it isn’t really surprising that there’s no phone option. This is something we mainly see with bigger and more long-standing operators like William Hill. At Luckbox Casino you can reach out to the team via email at [email protected], or by visiting the site and launching a live chat.

The site is also highly present on social media, having a Facebook and Twitter account, as well as a very active Discord channel. The only real negative is that Luckbox Casino doesn’t offer 24 hour support. Their team keeps business hours 7 days a week, which does make it hard to get an answer right when you need it, since most players are active outside of work hours.

Verified Icon Luckbox Casino review in a nutshell
Expert Reviewer by Marie Claire Graham
Luckbox Casino review image star-rating 4.7

Despite offering players the option of several gambling games, Luckbox Casino definitely favours eSports. But Luckbox definitely shows some tell-tale signs of a small operation. The payment processing team reserves a long period of time to process withdrawals, and customer support operates out of a limited time window.

However, if you can live with a more boutique experience, Luckbox Casino is a safe and fun option – particularly for esports fans. Casino lovers might be put off by the smaller range of table game options, and there’s a lack of phone support for more old-school players who prefer a proper chat. However, all things considered, this unassuming newcomer packs a decent punch with a spectrum of options in one place.

 

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Luckbox Casino FAQ

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How does Luckbox Casino work?

Luckbox Casino is an esports, sports and casino provider. Players can try games for free, or register an account and deposit to play with real money.

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Does Luckbox Casino give real money?

Yes. Luckbox Casino is a real money casino that pays out winnings in real cash. Their payment options are largely made up of e-wallets, giving you a safe way to process your payout quickly.

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Is the Luckbox Casino casino legit?

Since Luckbox Casino is a legal online casino that operates under the laws of an Isle of Man gambling licence, they’re subject to a series of checks and balances. This makes them a legitimate and responsible operator.

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Is there a promo code for Luckbox Casino?

Luckbox Casino offers a few different types of promotions, covering slots, sports and esports. Depending on the promo you choose, the process of activation will vary. Sometimes you don’t need to do anything, while other times you’re required to enter a bonus code or opt in.

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Who is the owner of Luckbox Casino?

Luckbox is an esports, sports and casino provider that’s owned by a large online gaming parent company called Real Luck Group Ltd. Luckbox is registered under an Isle of Man address with an Isle of Man licence.

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Where is Luckbox Casino allowed?

Since Luckbox Casino holds a licence from the Isle of Man, it’s allowed to operate in the Isle of Man, as well as in several other EU and international markets which don’t operate a licence of their own.

Marie Claire Graham
Marie Claire Graham Author
24 Articles
Meet Marie-Claire Graham, a bubbly Canadian writer with a passion for all things casino. She graduated from Conestoga College with a degree in graphic design, and has been using her expertise to provide in-depth and engaging content on the exciting w... Read more about Marie Claire Graham