Launched in 2019, Casoo Casino came out of the door with a bang. It has a very enticing welcome offer, with plenty of bonus cash (some of it wager free) and the best selection of the latest entertainment. Based in Malta and licensed in Curacao, Casoo is shooting for global appeal with its cosmic theme. Let’s see if the benefits are out of this world, or suffering from failure to launch.
Casoo Casino Pros
- Low wagering requirements
- Multi-tiered welcome bonus
- Generous loyalty program
Casoo Casino Cons
- Support isn’t available 24/7
With a big welcome bonus statement of C$3,000 and 200 Free Spins on top, I can understand why you might be jumping for joy. But hang on just a minute while I break down exactly how it works.
How can I get the Casoo Casino welcome bonus?
This offer is split over a player’s first four deposits, and can’t all be recovered at once:
- First deposit of 100% up to C$450 and 100 Free Spins
- Second deposit of 50% up to C$450 and 100 Free Spins
- Third deposit of 40% up to C$600
- Fourth deposit of 25% up to C$1500
The individual bonus offers are extremely well appointed for both small budget players who can deposit the minimum and benefit from a decent percentage boost, as well as high rollers who like to play big. There’s a lot on offer to keep players coming back, and that goes beyond the 100 Free Spins they’re throwing in along with the first two deposits
What are the other bonuses at Casoo Casino?
These four bonuses are complemented by a steady stream of bonuses and rewards that don’t seem to tail off, no matter how long ago you signed up. The best of the bunch is Casoo’s daily mystery bonus, which offers each player a combination of bonus cash and free spins on each daily log in. But there is a catch. This is always a deposit bonus, so it’s only activated once the player tops up their account.
Not convinced of the benefits yet? Then how about a Space Race? Between Monday and Friday Casoo Casino hosts a daily tournament where each player is in with the chance to win C$2,000. At weekends the prize pool is boosted up to a very sparkly C$5,000, so everyday is a good day to try your luck.
How to claim bonuses at Casoo Casino
Click the Promotions tab to view all the latest offers at Casoo Casino and claim the ones which suit your playing style the best.
Casoo is keeping things pretty simple, offering players a choice between Slots or Live Casino. But with such a limited selection, you’d be right to expect things to operate super smoothly, with everything running like clockwork.
What slots can I play at Casoo Casino?
Things certainly start off right, with a host of slots from top providers like Betsoft Gaming, Booming games, Quickspin, Microgaming, Endorphina, Evolution Gaming, Game Art, ISoftbet, MicroGaming, NetEnt, and Play’n GO. Players can trawl through a seemingly endless selection of slot varieties across wagering slots, jackpot slots, and low to high volatility slots. The site takes on big name games, as well as those which are a bit fresh to the market — so you may even find yourself a new favorite among the bunch.
Can I play Live Dealer Games at Casoo Casino?
The Live Casino is a little smaller, but that’s always the case, so we won’t be too hard on Casoo about it. After all, the live table game selection across Blackjack, Roulette and Baccarat is still more varied than with most other online casinos. There’s definitely enough Evolution Gaming hosted entertainment to keep you riveted for a good few hours.
Are Casoo Casino games mobile-friendly?
Players can log in to Casoo from their iPhones, Android devices, laptops, tablets or desktop PC. The site is fully responsive, adapting beautifully to any device nearest to hand.
Casoo Casino has put some genuine effort into making their rewards program as value-packed as possible. It commits fully to the space theme, encouraging players to explore the galaxy as they play, stumbling on new rewards and climbing levels as they go. These rewards range between free spins, super spins, bonus cash, and real cash starting on Planet Terravia, with two further planets to unlock and explore.
Aside from some light planetary exploration, the online casino also offers players the opportunity to collect Loyalty Crystals. This is essentially a 6 tiered program, where players start with the Level 1 weakest power crystal. As they play and bet, the crystal grows in power, climbing levels and ultimately reaching Eternal Crystal status. Each level comes with its own share of free spins, bonus cash and real cash.
There aren’t any surprises to be uncovered in the deposit and withdrawal department. Everything seems pretty ordinary, with players able to choose a method that suits them.
What banking options are available at Casoo Casino?
Payment providers include EcoPayz, Ethereum, Jeton, Litecoin, MasterCard, Neteller, Skrill, Yandex, Visa, and WebMoney. Casoo also accepts Bitcoin, Ethereum and Litecoin, which makes it a nice benefit for those players holding cryptocurrency.
What are the minimum deposits and withdrawals at Casoo Casino?
The minimum deposit is C$10, and the minimum withdrawal is C$20, both reasonable limits in my books.
How long does it take to withdraw money at Casoo Casino?
According to player reviews and feedback, withdrawals are almost instant, with many commenting on how easy the entire process was. This is amazing to read, when usually I find myself sifting through piles of complaints by players, accusing various online casinos of failing to pay out. Go Casoo! Way to challenge the solvency myth of small casinos.
Unfortunately Casoo seems to fall a little short when it comes to customer support. I guess communication becomes a little tricky when you’re hovering somewhere amongst distant planets. But us players are mere earthlings, and when we have a problem, we want it solved quickly and easily. Despite the fact that players can take their pick between Phone, Live Chat, Ticketing or FAQ, there are still a few bumps in the road, namely those surrounding timezones.
What is the best way for CA Players to get in touch with Casoo Casino?
Canadians will be unlikely to find calling in convenient, seeing at the service team is based in Malta – and that’s a long way from Canada. The same goes for Live Chat, which keeps the same hours of 10:00 – 00:00 CET. If your query isn’t urgent, then feel free to browse through the site’s FAQ, or drop them a message via their on-site ticketing system.
It’s a rare treat to be able to conclude a casino review where the pros outweigh the cons, but that’s the situation with Casoo Casino. The casino manages to exceed all expectations, beyond my initial evaluation of their site, which is well designed and easy to navigate. The positivity radiates from the generous welcome bonuses, dual aspect loyalty programs and solid game selection. The only slip up comes in the form of their customer service, which could use at least one 24 hour option for their non-European clientele. All in all, I think Casoo could very well be headed for the moon.
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Casoo Casino FAQ
What's the idea behind Casoo Casino?
A cosmic themed online casino offering a range of slots and live casino with wager-free incentives.
What are the special features available at Casoo Casino?
Wager-free tournaments, daily deposit bonuses.
Where is Casoo Casino licensed?
Casoo Casino is licensed in Curaçao.
How can I get in touch with Casoo Casino customer support?
Live chat, ticket system, FAQs.