3.8 Genesis Casino
About Casino
Ground control to Major Tom – commencing countdown, engines on. Genesis Casino is truly a Space Oddity with its engaging website theme and design. You’ll be floating around in space when you get your hands on that C$1000 bonus. Plus, players have over 1300 games to play around with for entertainment. This includes products from Play’n GO, Microgaming, Evolution Gaming, Quickspin and NetEnt. Some of the best names around, especially for Canadian players. Licensed and regulated by the MGA and the UKGC, Genesis Casino has all hands on deck in assuring top notch customer care. After all, its other sibling casinos (VegasHero, Sloty, Spinit, Casino Cruise) have certainly always made a massive splash in the industry.
Oh, and did we mention the out-of-this-world VIP program? You’ll be rewarded for all your time and effort – guaranteed. Read up all about it down below!
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What is the welcome bonus at Genesis Casino?
Genesis Casino has a fan-tabulous welcome bonus of up to C$1000 in total. This bonus is split over four first deposits. You’ll need a bonus code for the last three deposits, so make sure you grab those before heading over to the casino.
Here’s how the welcome bonus is split up:
| DEPOSIT | MATCH | MAXIMUM BONUS | BONUS CODE |
| 1st | 100% | C$100 + 300 Free Spins | / |
| 2nd | 50% | C$300 | WGEN2 |
| 3rd | 25% | C$300 | WGEN3 |
| 4th | 25% | C$300 | WGEN4 |
As you can observe, the first deposit is a 100% match-up bonus. The second bonus is a 50% match-up bonus. The third and fourth bonuses are 25% match-up bonuses. So, for the first deposit the casino will double your deposit amount. Deposit $100, get another $100 from the casino to play with a total of $200. For the second bonus, the casino will meet you half-way. Deposit $600, get $300 from the casino, play with $900. For the last two bonuses, Genesis will give you a bonus a quarter of the value of your deposit.
In order to claim your first bonus, go over to the ‘Cashier’ section of your account. Here, select ‘Bonus’ from the the drop-down menu and go ahead to make your deposit.
In order to claim the other three bonuses, head over to the ‘Cashier’. But – before depositing – make sure to enter the corresponding bonus code.
This C$1000 welcome bonus is really awesome. Just make sure to read up on wagering requirements before making your deposit (scroll down further below). Remember that you won’t be able to withdraw your winnings before you can fulfill these requirements.
Genesis Casino VIP Program
The VIP Program is a loyalty program that works like most other programs. You play and wager money across the casino, and as you do so – you’ll gather points. The more points you have, the more levels of the loyalty program you’ll unlock. With every level that you unlock you’ll get exciting rewards AND added perks to your account. Online casinos value loyal players – and they’ll make sure you know it.
Here are just some of the benefits listed for the VIP Program:
- Dedicated account manager
- Monthly VIP prize draws
- Exclusive bonuses
- Exclusive VIP events
- Personalized birthday presents
- Personal withdrawal services
- Holiday packages
- Flights to Las Vegas
Just from having a glance at this list, you can tell that being a VIP is worth its while. That ‘personal withdrawal services’ looks especially attractive to us. The bottom-line here is that, if you invest your time and money into Genesis Casino, the casino will pay you back for it.
What games can I play at Genesis Casino?
As already stated in the introduction of this casino review, Genesis Casino has 1300 games in its repertoire. That’s a lot of games that players can filter through to find their favorites.
Genesis has the majority of the big names under its belt: Play’n GO, Microgaming, Quickspin, Evolution Gaming and NetEnt. A couple of names we’re missing from this list are Yggdrasil and Betsoft. Yggdrasil produces some top-notch quality slots, while Betsoft has great 3D slots and also some progressive jackpot slots.
That being said – you’re still spoiled for choice with 1300 games to pick from!
Between them, Microgaming, Play’n GO and Quickspin produce some awesome slots each year. It’s good to see that Genesis Casino manages to keep up with the onslaught of constant slot releases. While it’s not as complete as other, larger casinos – like Guts Casino – it’s still pretty decent.
Some of the more popular Microgaming slots include Lucky Little Gods, King Tusk and Temple of Tut (JFTW). Play’n GO also delivers on expectations with slots like Baker’s Treat and Legacy of Egypt. Not to mention, Quickspin isn’t to be left behind in the dust thanks to its products like Pirate’s Charm and Volcano Riches.
Long story short, dear readers, is that you should find more than enough to keep yourself entertained in this lobby.
Can I play table games at Genesis Casino?
Thanks to Microgaming, Canadian players have a selection of table games to choose from at this casino. We’re talking the usual suspects such as roulette (and all its variations), baccarat, blackjack, Punto Banco, Pai Gow, and Casino Hold’ Em. There are others but it’ll be a waste of everyone’s time to go through the whole list.
As for live casino, Evolution Gaming does the trick for this category. Players can take advantage of games like Dream Catcher, Blackjack, Roulette, Lightning Roulette, Three Card Poker, Caribbean Stud Poker and more.
All in all – this online casino has a good table game and live casino selection. Canadian players who are into table gaming won’t be disappointed.
Are there any progressive slots at Genesis Casino?
With Microgaming on its side, Genesis has some truly impressive progressive slots to boast about.
For one, the ‘Mega Moolah‘ slot – along with spin-offs like ‘Mega Moolah Isis’ – has cashed out millions in the past. On more than one occasion. The slot is known for making players’ wildest dreams come true overnight. From a regular working guy/gal to a millionaire in just a few hours.
Microgaming has other progressive slots. Play’n GO also has some its own, like Leprechaun Goes to Hell. It doesn’t provide the same payout limit as Mega Moolah, but we’d still be happy to win the jackpot any day.
How can I deposit and withdraw money at Genesis Casino?
Genesis Casino has quite a respectable selection of payment methods.
Here are some of the top ones available:
- Interac
- iDebit and Instadebit
- ecoPayz
- Paysafecard
- Credit Cards (Visa, Mastercard and Maestro)
- EntroPay
For Canadian players, the most crucial options from the above are ecoPayz and credit cards. Thankfully, Genesis Casino does not have any processing fees – which makes deposits and withdrawals smoother. The casino also claims that its withdrawals are ‘instant’, however they usually take longer than this in reality.
Genesis also imposes a $3,000 withdrawal limit, which isn’t the highest we’ve ever seen. That said – the higher your VIP level, the higher your withdrawal limits.
What are the wagering requirements at Genesis Casino?
The wagering requirements for Genesis’s welcome bonus is 40x the bonus.
This means that if you deposit $50 on your first deposit and get $50 in bonus money from the casino – you’ll need to wager 40 x 50 = $2,000. This money needs to be wagered before you can withdraw any of your winnings, or your bonus money.
Players have a total of 14 days within which they must complete the wagering requirements. We’ll be honest with you, this time-limit is a little low. Most casinos will give players anywhere between three to four weeks to complete WR.
The minimum deposit required to trigger the welcome bonus is $10. Deposits made using Neteller or Skrill are not eligible for activating the welcome bonus. The maximum bet allowed when using bonus money is:
- Slots and video slots – C$5 per bet
- Any other game – C$30 per bet
Different slots and games have different weighting towards fulfilling the wagering requirement. Make sure you read the casino’s complete T&C’s before starting to make wagers.
How can I contact Genesis Casino customer support?
We have to give it to Genesis Casino, its customer support is pretty darn fantastic. We’re sure you’ll be as impressed as we are once you find out what Genesis has lined up for its members. As you well know, customer service is incredibly important for any casino. You need to know a casino has your back through thick and thin.
For one thing, Genesis has three different email address according to what your issue is:
This will help with filtering out the urgency of certain emails. Hopefully, it also means that the support team will be able to get back to you quicker. The [email protected] email is, of course, for sending in your documents in order to verify your account.
Aside from this, Genesis also has a 24/7 live chat option. We’re always happy to see the ’24/7′. It means it won’t be a time-zone issue for CA players who live across the world from Europe – where the casino is based. Have a problem? Hit up the casino live chat on mobile or desktop to get it sorted out hassle-free.
Our favorite thing about Genesis’s customer support is by far the CA specific phone-line. You can call Genesis on 1-647-498-6560. You’ll be put in touch with a member of the team who will help you through your problems with your account. It’s not every online casino that caters for Canadian lines, so this is a definite pro for Genesis Casino.
Genesis Global Casinos
If you’re a fan of Genesis Casino then the companies other online casinos might be worth a look
Genesis Casino review in a nutshell
3.8 All things said and done, Genesis Casino is a decent enough online casino. It has a good welcome bonus for CA players, a lot of games to choose from, and great customer service. The latter is especially a plus since it has a Canadian phone-line. An option which not every casino has, and which we tip our hats off to. It also has an excellent range of payment options for Canadian players. We don’t particularly appreciate the 14 day limit to complete wagering requirements. But otherwise, it ticks all the boxes as we just mentioned above. Want to take a look at Genesis Casino for yourself? Click right through to get started!
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