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Marie Claire Graham
by Marie Claire Graham
Jack21 Casino star-rating 4

Jack21 Casino

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About Jack21 Casino

Jack21 Casino is a Curacao-licensed online casino that aims to bring players everything their casino hearts desire. It’s all packaged up within a very tidy interface, with a focus on clarity and easy navigation. Thanks to partnerships with providers like Microgaming, NetEnt, Pragmatic Play and plenty of others, Jack21 manages to pull together a very exciting game menu. The entire entertainment hub is wrapped up by several exciting bonuses, promotions and even wager-free CashBack rewards. Read on to find out if this online casino named after one of the great card games is a hit or a bust.

What are the highlights of Jack21 Casino?

  • Plenty of promotions
  • Loads of games from top providers
  • Wager-free Cashback

What’s the welcome bonus at Jack21 Casino?

As with almost every single online casino game available, players can start exploring the goods with a Welcome Offer fully equipped with Free Spins. Canadians won’t have access to all the onsite promotions, so let’s take a look at what they can get.

Jack21 Casino Welcome Bonus

Make your first deposit at Jack21 stretch with a bonus of 120% up to C$360 and an extra 50 Free Spins on top. Your Spins are available to play on Northern Sky, Sahara Nights or The Golden Owl of Athena. On top of that, your bonus cash can be used on either Casino or Live Casino, whatever floats your boat.

The only catch is that the bonus cash has to be wagered at 30 x before it can be withdrawn as real cash. Also worth nothing is that any winnings derived from your 50 Free Spins need to be wagered at a whopping 50 x (which does rather take the shine off things).

Other bonuses at Jack21 Casino

Jack21 Casino is a huge fan of bonuses and promotions. In fact, players can pick up something extra with each deposit on almost every visit to the site – no matter what day of the week. Here are some of the regulars:

Monday Magic Bonus

Collect unlimited bonus cash with 40% up to C$200 with every single deposit on Mondays. If you want to take part, all you need to do is head over to the cashier, add the bonus and make a qualifying deposit. Keep in mind that a wagering requirement of 30 x applies to all bonus cash.

Live Casino Night

Every single Wednesday players can get the most out of the site’s Live Casino. This is a rather fantastic 10% CashBack system that gives you the chance to scrape back some wager-free cash on any losing bets.

All you need to do is log in, play any Live Casino games, and then collect 10% of your losing bets back as real cash. You won’t need to worry about wagering requirements, but the amount you get back is capped at C$100.

Thursday Bonus

Every Thursday you can collect 50 Free Spins with each and every deposit over C$20. That means the Free Spins you can pick up are virtually unlimited.

You can play your Spins on Quickspin’s Northern Sky, Yggdrasil’s Sahara Nights ro Betsoft’s The Golden Owl of Athena. Unfortunately the wagering requirements climb up to 50 x here, so it might be slightly tricky to turn your winnings into real cash.

What games can I play at Jack21 Casino?

Slots, Jackpots, Table Games and Live Casino are all on offer here. These come from every single game provider you might have heard of as more. Discover famous games from over 40 studios including NetEnt, Microgaming, Pragmatic Play, Nolimit City, Play’n GO, ELK, Quickspin, Red Tiger and more.

What Slots can I play at Jack21 Casino?

There are countless Slots available to play, and you’re likely to go cross eyed scrolling through. In fact, I would recommend using the ‘popular’ filter to narrow things down, or search by keyword if you know exactly what you’re after. Some stand out games include Sticky Bandits, Book of Dead, Punk Rocker, Starburst, Jammin’ Jars, Rhino Rampage, and Wixx.

What Progressive Jackpots are available at Jack21 Casino?

A very odd thing about the Jack21 Casino site is that despite offering a range of top Progressive Jackpot games like Mega Moolah, these aren’t given their own section. In fact I had to have a dig about to see if there were any available at all. If you don’t know what to look for you might miss out on them altogether. Give games like Divine Fortune and Super Multitimes Progressive a try and see if it’s your lucky day.

What Table Games can I play at Jack21 Casino?

Jack21 Casino boasts over 130 Table Games, all stashed into their own dedicated lobby. Here players can indulge in automated card and casino games of all styles and varieties. These include Caribbean Poker, European Blackjack, Pai Gow, High Low, Casino Hold’Em, Baccarat, Money Wheel, Roulette, and so much more.

Can I play Live Dealer Games at Jack21 Casino?

There are just under 50 different Live Casino games. These come from a combination of live dealer studios across Evolution Gaming and Vivo Gaming. All together you’ll get to choose from multiple varieties of Blackjack, Roulette, Baccarat, and Poker. And if this isn’t enough, you’ll also be able to try your hand at more novel games like Monopoly Live, Dream Catcher, Craps, Lightning Dice, and several others.

How can I deposit and withdraw money at Jack21 Casino?

The site’s simple structure means there won’t be any confusion when it comes to cashing in and cashing out. Canadians have a reduced selection of payment methods, which could cause some annoyance.

What banking options are available at Jack21 Casino?


  • MasterCard / Visa
  • Neosurf
  • ecoPayz
  • flexepin
  • MuchBetter
  • Interac Online
  • Interac e-Transfer


  • AstroPay
  • Interac e-Transfer

How to make a deposit at Jack21 Casino

Depositing is as easy as pie. Just hit the red ‘deposit’ button on the top right of the screen, select a payment method and follow the instructions for instant and free deposits. If it’s your first deposit and don’t want to include the Welcome Offer, be sure to deselect it before you complete the transaction.

How to make a withdrawal at Jack21 Casino

Withdrawal options are particularly limited. If you want to make things as quick as possible then Interac e-Transfer is your best option because it’s available for both deposits and withdrawals. Before you can make your very first withdrawal, Jack21 will ask you for copies of a personal identification document (ID, driver’s license, or passport) and a copy of a utility bill (gas, electric, water, telephone) – all registered to your name.

The minimum withdrawal amount is C$25. This is increased to C$500 if you want to use Wire Transfer. Jack21 promises all verified players that withdrawals will be processed in anything from 48 to 96 hours.

What are the wagering requirements at Jack21 Casino?

Jack21 Casino makes use of wagering requirements that fluctuate from promotion to promotion. The welcome offer is subject to wagering requirements of 30 x, which is technically the most common one found. Winnings from Free Spins are generally attached to much higher wagering requirements of 50 x. That being said, some promotions come completely wager-free. That’s a huge swing from one extreme to the other, so make sure you check out the terms so you don’t wind up dealing with any nasty surprises.

Are the wagering requirements high?

The answer to this question depends on which promotion you decide on. I consider anything that’s 30 x or lower to be manageable and fair. Anything that climbs above this becomes somewhat impossible. Jack21 Casino’s unstable requirements mean you have to keep a careful eye on things.

Is there a VIP Program at Jack21 Casino?

I love it when an online casino integrates a VIP Program, and it’s extra exciting when it offers genuine value. The CLUB21 scheme does a great job at enticing players to stay loyal. You have to be invited to join, but this only requires you to make multiple deposits at the site.

In exchange for your loyalty you’ll be treated to a Personal Account Manager, boosted promotions, monthly games, and express withdrawals. You’ll get upgraded every month and treated to a special prize, although no details are given on what these might be, just that they’re made up of bonuses and cash rewards.

How do I contact Jack21 Casino customer support?

The FAQ section contains a grand total of eight questions, and these are of a particularly general nature. So let’s move on to the real help on hand. That would be 24 hour support via the Live Chat button or Email ([email protected]). That’s great news for Canadians, because they won’t have to struggle with time zone differences.

What’s the best way for CA Players to get in touch with Jack21 Casino?

Our vote goes to live chat. The support agent we spoke with typed in clear English and provided a concise answer to our question. Overall, our query was resolved in less than two minutes.

Verified Icon Jack21 Casino review in a nutshell
Marie Claire Graham by Marie Claire Graham
Jack21 Casino review image star-rating 4

I liked Jack21 Casino very much. The site is well designed and easy to navigate, giving players the ability to make their game choices in a serene environment – a nice break from the usual flashing images and mayhem. The only real downside is the limited payment methods for Canadian players and unstable wagering requirements, which could very well be deal breakers for some players. Other than that, Jack21 Casino does a great job of entertaining players with exciting promotions, popular games and a well stocked live casino.

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Jack21 Casino Canada FAQ


What’s the idea behind Jack21 Casino?

A modern online casino with a clean look that keeps players entertained across Casino and Live Casino.


Are there any special features at Jack21 Casino?

Wager-free Cashback, Loads of Promotions, Flexible Welcome Offer.


What is the welcome bonus at Jack21 Casino?

120% up to C$360 and an extra 50 Free Spins on top.


What games are available at Jack21 Casino?

More than 2,000 slots, jackpots, table games, live casino, video poker, and card games.


Does Jack21 Casino accept CAD?

Yes, it does.


Who owns Jack21 Casino?

Jack21 is owned and operated by Mountberg Limited.


Where is Jack21 Casino licensed?

Jack21 is licensed in Curacao.


Is Jack21 Casino a scam?

Jack21 Casino is a fully licensed online casino where your personal information and payment data are protected – so it’s really not a scam.


Is Jack21 Casino a good choice for Canadian players?

100%. With a wide range of payment methods available including Interac, a good selection of games, and a valid gaming license, we can recommend Jack21 to any Canadian player..


Is there a VIP program at Jack21 Casino?

Yes, there is.


How can I get in touch with Jack21 Casino customer support?

Email, live chat.


Is Jack21 Casino mobile-friendly?

Jack21 is fully optimized to work smoothly on any and all mobile devices.

Marie Claire Graham
Marie Claire Graham Author
66 Articles
Meet Marie-Claire Graham, a bubbly Canadian writer with a passion for all things casino. She graduated from Conestoga College with a degree in graphic design, and has been using her expertise to provide in-depth and engaging content on the exciting w... Read more about Marie Claire Graham