VIPs Casino

It’s tough to stand out from the crowd, and VIPs Casino seems to think they can achieve this by putting player rewards front and center. This takes the form of a free spins (but no bonus cash) welcome, and a cashback system that’s in place at all times. The site is new for 2020 and comes packed with hundreds of games. It’s backed by Aspire Global, and holds a gaming license from Malta. Aspire are well versed in the online casino game, running other successful sites like Trada Casino, Billion Casino and LuckLand Casino. But does VIPs Casino measure up? Let’s find out.

VIPs Casino – The Highlights

• Up to $200 bonus + 500 free spins
• Up to 20% cashback every Friday
• Accepts CAD and Interac

VIPs Casino rewards players with a 100% bonus up to $200 + 500 bonus spins to Book of Dead (100 spins a day for the next 5 days) when depositing a minimum of C$20.

Wagering requirements are set at 35 x, and players have 21 days to meet these requirements.

Cashback

VIPs Casino pay back up to 20% of each player’s weekly loss in cash every Friday. The Cashback is calculated on your weekly loss, adding up all your bets made and subtracting your wins. This leaves players with a weekly cash drop, which can be used immediately, completely wager-free.

There are over 830 casino games available from a very healthy selection of providers including:

Players will have access to hundreds of games including Blackjack, Video Poker, Baccarat, Roulette, Keno, Football Studio, Bingo, and many more. There’s also a small Live Casino section that hosts a decent collection of multiple variants of Blackjack, Roulette and Baccarat. The range is topped off by new-style games like Dream Catcher and Football Studio.

The site’s layout is simple, dominated by a black and yellow color palette, with each section split up by clean lines. Despite the fact VIPs Casino is carrying a stripped back and clean theme, it does feel excessively busy at times, and the navigation isn’t all that clear.

It took me a while to figure out how to get around, and the sliding banners felt a little too busy. The search function isn’t as sophisticated as it could be, and the game toolbar is at the bottom of the page, so it took me a while to spot it. Overall it’s a relatively good site, the pages load quickly and all information is laid out clearly.

Despite the online casino’s name, there isn’t a VIP program in place as such. Instead players get rewarded through the cashback system that’s in place. It pays out at a rate of 20% on lost bets, which is discussed in more detail in the welcome bonus section above. In the long run, this is probably a more rewarding system than the traditional points based one, so no complaints here.

When it comes to payment options VIPs Casino comes out on top. Players will struggle to find a method that’s unavailable to them. Withdrawal requests are processed within 48 hours, and players can choose to cancel the withdrawal during this period. After the processing time has lapsed, VIPs Casino promises to deliver player funds within 3 to 8 working days, depending on the provider. This isn’t the fastest turnaround time, but not the worst either.

Rather annoying, particularly for high rolling players, is that there’s a C$7,000 monthly withdrawal limit on winnings. It’s ironic that the site would run with a name like VIPs Casino, and then make it so that genuine VIPs will find the limits in place unworkable.

How to make a deposit at VIPs Casino?

• Visa
• MasterCard
• Maestro
• Interac e-Transfer
• EntroPay
• Sofort
• Online Bank transfer
• Trustly
• Skrill
• Neteller
• Paysafecard
• ecoPayz
• Euteller
• EPS
• Mister Cash (BE)
• Zimpler
• Payr
• HiPay (BE)
• Instadebit
• PayPal (UK/IT)
• Ticket Premium (BE)
• Fast bank transfer
• Wire Transfer
• EasyEFT

How to withdraw money at VIPs Casino?

• Visa
• MasterCard
• Maestro
• Interac e-Transfer
• EntroPay
• Sofort
• Online Bank transfer
• Trustly
• Skrill
• Neteller
• Paysafecard
• ecoPayz
• Euteller
• EPS
• Mister Cash (BE)
• Zimpler
• Payr
• HiPay (BE)
• Instadebit
• PayPal (UK/IT)
• Ticket Premium (BE)
• Fast bank transfer
• Wire Transfer
• EasyEFT

Customer support comes out on top here. There’s a very healthy FAQ section packed with all the information a player could hope for. There’s so much in there that it’s unlikely you’ll need any further assistance. However, if something does go wrong then the next step would be the site’s Live Chat, which is available between 08.00 and 01.00 (CET). The lack of 24 hour support is the only drawback for Canadian players. Response time is excellent and I had no trouble making my requests understood. Last port of call would probably be Email, for higher-than-average response times.

In this case I think the good outweighs the bad. The withdrawal limits will definitely be a drawback for certain types of players, as will the time required for each transaction. However the big game range from so many providers, plus the constant cashback system in place should encourage most players to overlook the negatives. The customer service options are pretty much as good as you could hope for, and players report good response times and a competent team.

However, it’s not available around the clock, which is a little disappointing. The site also runs efficiently, with quick page loads and easy to understand messaging. Oddly enough, the only players I wouldn’t recommend this site to are VIPs (i.e. those looking to make big deposits and withdrawals).